This is a clear scam operation with no valid license. They ignore support emails, and ignore casino guru complaint request.
Stay away from it
Hi, I saw your complaint and thanks to it other players will be able to see that the casino was not able to resolve your situation. I'm sorry that you got into such a trouble, because it's certainly not pleasant and the only positive thing is that the casino got black points, which have an impact on its safety index.
In the context of this casino and the safety index, I don't think there is anything more to add, as it is quite low, and I would think twice about depositing my money here.
I suppose you are still trying to get your money, but you are unsuccessful because the casino can't even respond. However, if your situation has changed and you have received a reply from the casino by email or otherwise, let us know. I hope you'll be lucky.
There should be a big fat warning on all review site about this place. The same group a also operates 'luckywins' and has been in the news before for a scam operation with no license..
In my opinion there should be a big fat banner that this is a scam!
Thank you for bringing us this article. Thanks to it, other players will see what practices these casinos have and that it will be better if they avoid them.
When you mentioned luckywins, do you have any problems with them as well ?
That site belongs to the same scamming group.. ifortune is a copy paste, just a different name.
They are smarter:
Something we can call a different owner. I must admit the similar designs support your information.
Hi, I just saw the reviiews on iwinfortune and that the casino is now closed. I just deposited twice and played there. So is it meant to be closed and do the bad reviews and warnings still stand or have they redeemed themselves can you let me know please.
Hello there. Yes we have the info that the casino is closed since 27.8.2023. I believe we have no more info about that. I will check with our data team as well, and let you know if we have any update on that.😉
May I ask when was your last deposit at this casino and when have you played for the last time? Have you got any remaining balance, real money, still at the casino? If yes, have you got any email address of the support? Please let me know and we'll see what could be done here.
Hi, Sorry I took so long to reply, I don't have a balance at the moment as I played all the money I have deposited. I have also played the free spins I have been given.
I am attaching document with my last several deposits and free spins I have played. My last deposit was on13th February 2024. So the casino is obviously not closed. I just want to know if the casino is still ok to play at and is not going to scam me one day because I do like the games and providers they have.
So far I have't had any luck with winning anything so I can't say anything regarding their withdrawal times.
support@iwinfortune.co is their email for support
P.S I am having trouble attaching the document how do I send it to you.
Regards
Margaret
Hello and thank you for your reply. I will check out with our data team and give them all the information you have provided, so they can find out everything related to this casino, for you to know what to expect when it comes to its fairness. Its safety index was low before, so maybe be careful even now, until we'll find more information. 🙏
Could you do me a favor, please, and attach a screenshot with the URL of the casino to be visible, as well? Just to make sure we don't make any mistake. Have you tried to attach the document by using this here before?
If it doesn't work for you, you can scroll down on the page of the casino 👈, where you will find this "Let me know" tab, where you can pass the info and the screenshot to our team as well:
Please let us know how did you go, and in the mean time I will check out with our team, to find out more. 🙂
Hello. I have checked with our data team, and they've found out that the Iwinfortune Casino is actually really closed, as stated on our site. What could actually happened, when you try to sign up, or login on their website, it automatically redirects you to some other casino. Would it be, maybe, possible for you to check that up, please?🙏 We would really appreciate that, also if you could send a screenshot with the URL of the casino, it redirects you to. Thank you in advance and will wait for your reply. 🙂
Is that what you needed above with the screenshot? I am not very computer literate so i hope it was what you need to find out more info.
Regards
Margaret
Hey. Thank you very much, that is exactly what I needed.👌 I will pass this to our data team, to check it out. Will let you know whenever I'll learn something new. 😉
I have an update from our data team, and they will do a complete update regarding this casino. It'll be available as soon as they mange to collect all the information. So thank you again, you were really in much of help to us.👌🙂
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