PrincipalForoCasinosTema general sobre Jokabet Casino

Tema general sobre Jokabet Casino (página 2)

hace 1 año de Cristianfs10
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9.392 visualizaciones 73 respuestas |
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1 2 34
hace 10 meses

I have tried to submit complaint but it keeps saying Capcha Failed🤷‍♀️

Jaro
hace 10 meses

I am trying to submit complaint but it’s saying captcha failed 🤷‍♀️

annphelan65
hace 10 meses

Eventually you managed to add the printscreens as I can see, so good job. Could you also please take a screenshot of when you enter a complaint and it throws you a message - captcha failed ? A full screen printscreen would be best. 

I would then pass it on to our team to look into what might be behind the issue. Also what browser are you using please ?

Jaro
hace 10 meses

Hi

i have just managed to submit complaint.

annphelan65
hace 10 meses

Great, perfect, so I hope we can help you with your situation. 

If you have any updates or anything new don't hesitate to let us know. 🙂

hace 10 meses

Have you heard back from them yet?

Gaz8087
hace 10 meses

If I may just add a small detail: please use the reply button.

When you do, the person you try to reach out to will be notified about your post. 😉 Increasing your chance for a response.

Good luck with the complaint, and have a great weekend!


Jaro
hace 10 meses

Have you heard anything from jokabet directly yet

hace 10 meses

No they keep ignoring emails

hace 10 meses

It's really bad. I'm in the same boat

Gaz8087
hace 10 meses

I also submitted a complaint to curaçao e gaming but have had no response.

annphelan65
hace 10 meses

That's really bad

hace 10 meses

Have you heard anything from jokabet directly yet

hace 10 meses

Hello, unfortunately not, and I also saw that your complaint was eventually closed with our team finding out that you did not tell the casino about your gambling issue. 

I am very sorry that it ended this way and I wish there was more we could do to help, but in this case there wasn't.

annphelan65
hace 10 meses

Hiya, just checking if you've had any correspondence from jokabet yet?. They keep telling me they are still looking into the complaint

Gaz8087
hace 10 meses

No reply. Also curaçao e gaming have replied stating that this is not one of there casinos with there licence, feel like I’ve actually hit a brick wall .

annphelan65
hace 10 meses

That's is awful. Not sure what to do next. It's so frustrating

hace 10 meses

Does anybody know who jokabet casino hold there licence with??

hace 10 meses

Does anybody know who jokabet casino hold there licence with??

hace 10 meses

Hi, I gave it to our data team to check, because I didn't find any license on their website either. We'll see what they find out. 

annphelan65
hace 9 meses

Any news yet?

Re the license I can see the thread below but has Jokabet been in touch yet?

Gaz8087
hace 9 meses

No response at all.

1 2 34

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