As I can see the user you are replying to has requested to close the account and removed all the posts. When talking about your withdrawals, are they at this casino here, if I may ask? Also if you like, you can write a user review for this casino, where you can describe your experience. What do you think about this idea? Here is the link, just in case.😉
Yep, now i can say they are a fraud as well. I got a withdraw amount pending of 1.900 euro and 1.100 euro is already approved. Now they ask for al my deposits from 17th till 19th of march for security reasons? They blocked my account and will only paid out when i send my bank statement wtf is that i already verified. I refuse to send this because this is bullshit. They should at least send the approved withdraws already.
They even replied with
'' I agree with you: when a player is blocked, and the withdrawals are confirmed, they will still be paid out, but there are exceptions. ''
Well, it is quite a usual thing, when casinos need to provide some additional checks, for all different reasons. We always recommend to fully cooperate with the casino and send all the documents needed, in order to have a better chance of getting the withdrawal. They explained in that message, actually, that sometimes there are exceptions where the withdrawals are not send, even though they were confirmed before. So what you gonna do here?
Hola. Me registré allí, hice un depósito, verifiqué mi identidad y comencé a jugar. Tuve un poco de suerte y quise hacer un retiro de 1000 euros. Todos los retiros fueron cancelados. Skrill no funciona en este momento. Pero depositar no es un problema. Nunca antes había experimentado esto.
Hello, did the casino give you any other alternative to withdraw if Skrill is unavailable ? I think this could solve the situation if they have a problem with the payment provider. Have you tried asking them about it and asking them what you should do ?
If not definitely try and then you can update me what they told you.
You also have a complaint already opened, so if it goes nowhere, then our team would try to help you.
Good luck and I hope you will see your money soon. 🙂
Hola. Ya nos pusimos de acuerdo sobre la cuenta bancaria. Ya me han verificado. En el chat dicen que las ganancias están en camino. Te mantendré informado.
lg
I'm delighted to hear such good reports and it's nice that you and the casino have come to an agreement and everything is going well so far. I will wait for money to come your way, but I believe that if you have managed to handle it all, it will work out.
Good luck. ☘️
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