ForoCasinosTema general sobre NovaJackpot Casino

Tema general sobre NovaJackpot Casino (página 5)

hace 10 meses de Imjjj
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1...4 5 67
hace 7 meses

Hola a todos,


Ya lo he comentado aquí una vez.

Esperé 11 días para recibir mi pago de 1000 euros. Pero finalmente lo recibí.


Ahora volví a ganar algo el 31 de marzo y el 1 de abril y he estado esperando desde entonces.

Acabo de recibir los pagos nuevamente, así que todo me está funcionando bien.


Mantengo los dedos cruzados para que todos aún reciban sus pagos.


saludo

Traducción automática:
hace 7 meses

I'm glad, apparently the casino won't be so fast in withdrawals, which would probably discourage me, but I wouldn't mind waiting a week. The important thing is that you got the money, and according to your words, not once, so it's fine. 😉

hace 7 meses

Hola, tengo que enviar al casino un historial de transacciones de Mifinity de un mes en formato PDF. ¿Cómo haces eso con MIFINITY? ¿Alguien puede ayudarme?

Traducción automática:
Roswitha74
hace 7 meses

Oh, since I don't use Mifinity I don't really know. But you can try asking in this thread and maybe someone will be able to help you: https://casino.guru/forum/general-gambling-discussion/mifinity-withdrawal-to-bank-account/13

Fingers crossed it all works out well. 🙂

hace 7 meses

update from me: this is so frustrating, they are paying me out in 500, but now i am waiting since 9th april for my next 500 , its a nightmare , support doesnt answer my emails and live support just give the same copy and paste answer

hace 7 meses

He estado esperando mi dinero desde el 12 de marzo. Ya he presentado una denuncia. Envié los documentos solicitados el 15 de abril y hoy, 3 días después, soporte me escribió diciendo que habían sido remitidos al departamento de finanzas. Mientras tanto, envié más documentos, una captura de pantalla de MIFINITY, al casino. Fue la petición del departamento de finanzas en la denuncia. Eso fue hace 2 días. No sé si ya ha llegado. Hasta el momento, no hay respuesta del casino y todavía no hay dinero. ¡¡¡Así es con este casino!!! ¡¡¡Simplemente eres impotente y pierdes la fe en los casinos de buena reputación!!!

Traducción automática:
hace 7 meses

Acabo de recibir mis primeros 500€. Ahora tengo curiosidad por saber cuándo se pagarán los otros 500€. Todavía hay momentos positivos.

Traducción automática:
hace 7 meses

update from me: this is so frustrating, they are paying me out in 500, but now i am waiting since 9th april for my next 500 , its a nightmare , support doesnt answer my emails and live support just give the same copy and paste answer

hace 7 meses

Sorry you need to wait this long. Have you thought about filing a complaint, perhaps? Maybe our team will be able to help you out somehow.

hace 7 meses

Acabo de recibir mis primeros 500€. Ahora tengo curiosidad por saber cuándo se pagarán los otros 500€. Todavía hay momentos positivos.

Traducción automática:
hace 7 meses

Thank you for the update. Please continue with this kind of news soon.😉

hace 7 meses

Sí, recibí mi segundo pago hoy. Fue rápido.


Traducción automática:
Roswitha74
hace 7 meses

That is great. Will you continue to play there, I wonder?🤔

hace 6 meses

This place just gets worse, im now waiting almost two weeks, i give up on this place, really is a crap casino

delc22
hace 6 meses

I see that you have managed to start a complaint, which is a good step when you are still waiting for your money. 

However, have you successfully verified your account? Did you play with any bonus or not ? Are you still in contact with casino in context of your withdrawal? 

Let me know and of course if anything changes feel free to update me.

hace 6 meses

Account says no need for verification at this time, and i never use deposit bonus, and all they keep saying is be patient

Editado por el autor hace 6 meses
delc22
hace 6 meses

Well, sorry to say that, but there is not much to conclude.

Obviously, the fact that you have been able to withdraw a few times before this delay sounds at least promising, right? Still, it would be fair to pass a decent explanation to you.

Let's just hope for the soon-coming game changer. 🤞🤞


hace 6 meses

Hello all.


I have recently ran into a casino known as NovaJackpot.com, operating with a curacao license and under the company Rabidi N. V.


This company has been holding my withdrawal for a month now after their website promises a 3-5 day withdrawal. Since day 3 of the withdrawal process, I kept asking the live support when the money would be sent out and they just kept responding with the automated response of "soon". They have no actual intention of sending it out and after threatening to report their company to the licensing agency for the casino, they banned my account. Please stay away from this casino.


Their email support has also not replied to any of my emails that I sent weeks ago.


Amount deposited: $910

Amount attempted to be withdrawn: $520

Editado por el autor hace 6 meses
llamaontv
hace 6 meses

Hi, I'm sorry you got yourself into this situation. Does it mean that you still have some balance in your account and the casino has blocked your account with it ? I think a month for one withdrawal is quite a lot, so it's good that you filed a complaint

Did you play with any bonus or not ? 

Anyway, since you have a complaint, our team will try to help you and I strongly believe that it will be successful. 

For now, we'll have to wait and see how the investigation goes. 

hace 6 meses


This is a scam casino and I will not get my winnings. I've been waiting for 3 month already. Money withdrawal request have been canceled by the casino time after time and I have not received any kind of message or explanation as to why. The authorizations are fine, but they are still being questioned all the time. And a document of bank transactions is not accepted even if it is from the right time and the deposit is visible.


Sane
hace 6 meses

Sorry about the issue you are having at this casino. Have you checked if the format of the document is right as well? Many times, this is the reason for not accepting some documents from the casino side.

If you feel you need to help solve this issue, do not hesitate to submit a complaint here, and our team will surely have a look at it. Please follow this link to do so.

Romi
hace 6 meses

Yes, the format of the document is right 👍

Sane
hace 6 meses

Good, so if the casino really has a good reason not to accept your documents, it must be something else.

Speaking of which, I imagine you have exchanged some responses with its staff, any mentions about why these documents have not been accepted?

Obviously, 3 months is far from the normal time line, so I have little doubt you have not asked them.

Are you aware of anything worth mentioning? 🤔



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