Never asked me for any verification and no bonus was used as I know of the issues that always causes
Well, then the rest of what I wrote applies. If they didn't ask for verification, that's fine, and if you didn't play with the bonus, that's cool too. Then you should probably just wait and I believe that sooner or later the money will come to you.
¿Hay alguien de Robocat que no haya recibido su retiro? Llevo tres retiros por un total de 1400 euros y estoy esperando, pero me siguen diciendo lo mismo: «Lo sentimos, lo sentimos, han pasado 10 días».
How long have you played at this casino? Have you been paid out by them multiple times? I see a lot of people on here saying they got their first 3 withdrawals but after that has been difficult getting paid out.
Llevo esperando desde el 3 de junio... 500 euros.
Dicen que el dinero se va, eso es.
¿Qué quieres decir con que perdimos?
Recibí un bono por SMS por registrar un casino... así que abrí un casino que todavía no tengo, pero veo un bono de captura allí, así que abro un chat y quiero preguntar si no pertenezco a la misma red/grupo de casinos donde los retiros demoran más de 10 días, etc.
Respuesta: Nos complace confirmar que su retiro está en la cola para ser procesado por nuestro departamento de finanzas.
¿Tienes más preguntas?
Sí, ¡aún no he creado una cuenta contigo!
Another Canadian here won $25,000.
Its been 5 business days, haven’t passed processing and haven’t been asked to verify account.
Thankfully I haven’t spent much, but this process is painful. This will probably take 2-3 years at this rate lol. It seems like payout timing is taking longer than what I’ve been ready previously.
be careful they won’t ask you to verify through your email. I found out by just casually scrolling down to my account in the app. I started the process they rejected my banking info 3 times. Because my statements from royal bank don’t come in until a week after month end. So I won’t even see a penny till after my statement comes in on July 7th.
I even went to bank and had them print me a statement. They rejected that.
Interesting, they aren’t asking to verify anything. I go to verification under my account and it says it looks like your account does not require verification, enjoy our games!
I won’t be surprised if they ask to verify me soon.
Have you tried to make a withdrawal? How long have you been waiting?
Yes it’s been since Friday last week pending three transactions of $750. I’ve never been paid in the past, we are at 5 business days now.
I think if I get nothing by 10 business days I’m going to assume it’s not happening lol. This is the worst experience I’ve had so far.
From all the complaints I’ve read through. Looks like it’s more like the 10 day mark where they received funds. I’m crossing my fingers because I really could use the extra cash right now.
keep me posted if they end up paying you? I’m eager to find out if this casino actually pays people.
Entonces estoy pidiendo una queja urgente...tengo una solicitud de 3.6...hoy son 26 días y nadie responde al correo, querían enviar detalles de pago y todavía no responden...gracias por su ayuda
But I have told you about the complaint several times and you still haven't addressed it. You can't do anything about it here on the forum. Our team needs to look into it and possibly contact the casino.
Please, for the last time, use this link (click on the green letters) and file it so we can assist you.
Llevo esperando tres retiros en una semana y nada, ¿alguien sabe qué debo hacer?
Wait another week. If you aren’t paid then this forum will help you with a complaint
I’m at 2 weeks and nothing lol welcome to the party
Did you recieve anything yet?
Nope!
run around on the chats. Will see if anything changes by Friday this week. I actually would like to just get passed "under review" this is where I’ve been stuck.
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
En breve te redirigiremos al sitio web del casino. Debes esperar un poco. Si usas un bloqueador de anuncios, comprueba su configuración.
