Tema general sobre Wild Robin Casino (página 9)

Hola Roberto!

Me gustaría darte un consejo importante: dado que ya te han contactado estafadores, por favor, deja de publicar tus direcciones de correo electrónico aquí en el foro. Así es como te aseguras de que alguien lo intente de nuevo. No, correos electrónicos fuera del hilo de quejas. ¿Llegamos a un acuerdo, por favor? 🙂

Ahora, si necesita ponerse en contacto con Matěj, envíe la información por correo electrónico o agregue una publicación a su queja, por favor.

Lamentablemente, no puedo prometerle una fecha límite, pero siempre puede describir los eventos en el hilo de quejas para que incluso el casino pueda verlos y decir que procederá con el siguiente paso tras una conversación mutua en el hilo de quejas. Me parece muy razonable. ¿Qué le parece?

Thanks for the advice dear, I'll be more careful 😉

Grazie del consiglio cara , faro' piu attenzione 😉

Te lo agradezco mucho, ¡no me gustaría verte en problemas! 😉

After several weeks of communication and verification, my Wild Robin account was finally reactivated.

I successfully completed the KYC verification and have already made my first withdrawal of 500 euros, confirming that the account is fully operational again.

I would like to thank the entire Casino Guru team for their professionalism and expertise at every stage of the process—from the first complaints team consultants, through Tomas, to Matej, who carefully and helpfully handled every detail of my case.

They were really good, competent and serious, and without their support I probably wouldn't have resolved the situation.

I'm still waiting for the accreditation, but so far everything is going well.

In case of further delays, I reserve the right to open a new complaint.

– Roberto Cavolina

Dopo diverse settimane di comunicazioni e verifiche, il mio conto su Wild Robin è stato finalmente riattivato.

Ho completato con successo la verifica KYC e ho già effettuato il primo prelievo di 500 euro, confermando che l’account è di nuovo pienamente operativo.

Desidero ringraziare tutto il team di Casino Guru per la professionalità e la competenza dimostrate in ogni fase del processo — dai primi consulenti del gruppo reclami, passando per Tomas, fino ad arrivare a Matej, che ha seguito con attenzione e disponibilità ogni dettaglio del mio caso.

Sono stati davvero bravi, competenti e seri, e senza il loro supporto probabilmente non avrei risolto la situazione.

Resto in attesa dell’accredito, ma al momento tutto procede nel modo giusto.

In caso di ulteriori ritardi, mi riservo di aprire un nuovo reclamo.

– Roberto Cavolina

⚠️ Attention ⚠️ Players from Germany ❗️❗️ 256 negative vs. 5 positive reviews on other platforms. My experience:

Problems with Wild Robin Casino

My first payout was no problem. Now I've been waiting for 400 euros for two weeks. All I get are excuses, and in the chat I'm talking to an AI!

I'm not familiar with these kinds of problems. Apparently, I'm not the only one experiencing this issue, as I've discovered. Waiting times of four weeks or more! Let's see how things go for me! I've set a deadline, which expires today. Wildrobin is unfriendly to customers and doesn't adhere to its own terms and conditions. Support is just stalling – a delaying tactic.

Today, November 4th, 2025:

To date, the promised winnings payout of 400 euros has NOT been paid out by WILDROBIN.

I no longer believe I'll receive a payout. The deadline expires today. I will continue to provide updates.

⚠️ Achtung ⚠️ Spieler aus Deutschland ❗️❗️ 256 negative vs. 5 positive Bewertungen, auf anderen Portalen. Mein Erfahrungsbericht:

Probleme mit Wild Robin Casino

Erste Auszahlung bei mir kein Problem gewesen. Jetzt warte ich auf 400 Euro seit 2 Wochen. Nur Ausreden und im Chat schreibe ich s mit einer KI !

Ich kenne solche Probleme nicht. Offensichtlich bin ich nicht der einzige mit diesem Problem, wie ich feststellen durfte. Wartezeiten von 4 Wochen und länger! Mal schauen, wie es bei mir weitergeht! Habe eine Frist gesetzt , die heute abläuft. Wildrobin ist Kundenunfreundlich , halten ihre eigenen AGB nicht ein. Support vertröstet - Hinhaltetaktik

Heute 04. 11. 25 :

Bis dato wurde die versprochene Gewinn-Auszahlung 400 Euro durch WILDROBIN NICHT ausbezahlt.

Ich glaube auch nicht mehr an einer Auszahlung. Die Fristsetzung läuft heute ab . Ich werde weiter über den Stand berichten.

Hola y muchas gracias.

He leído la publicación. Por lo tanto, lamento confirmar que este casino está experimentando retrasos en el procesamiento de pagos para los jugadores, especialmente los de su país. Sí, muchos otros también lo han reportado.

Te sugiero que leas esta pequeña guía y luego decidas si estás listo para dar ese paso:

https://casino.guru/guide/complaint-resolution-instructions 👈👈

Dos semanas es mucho tiempo, y entiendo tu frustración.

Unfortunately we solved the problem of reopening the account and so far everything is ok, but after I requested new withdrawals, they are again delaying the credits, always saying the same things, because they have a very high number of requests.

I'll wait a few more days and then I'll be forced to reopen a complaint.

I'll keep you updated

Purtroppo abbiamo risolto il probelma della riapertura del e fin qui tutto ok , ma dopo che ho fatto richiesta dei nuovi prelievi , stanno di nuovo facendo ritardo con gli accredifi dicendo sempre le stesse cose, xhe hanno un alto elevato numero di richieste.

Aspetto qualche altro giorno e poi saro' costretto a riaprire un reclamo

Vi tengo aggiornati

Hola. Lamento que se hayan producido algunos retrasos.

¿Entiendo bien que el casino aún no ha pagado la totalidad del importe de su reclamación ya resuelta? 🤔

¿O se trata de nuevas retiradas, por favor?

Hi, the complaint about the blocked account has been resolved as they allowed me to reopen the account with another email, all the funds were transferred regularly so everything is in order.

Following this I made withdrawal requests based on my profile so 500 euros per day for 3 days so a total of 1500, the days have already passed for the credit which I still have not received, I wrote to support and also via chat and they answer me like the previous times that is, there are delays in payments we are sorry etc etc, I would not like them to do like the other time where I have to wait more than a month c

Ciaooo , il reclamo per il conto bloccato e' stato risolto in quanto mi hanno fatto aprire di nuovo il conto con un altra emal , tutti i fondi sono stati spostati regolarmente quindi tutto regolare .

A seguito di questo ho fatto le richieste di prelievo in base al mio profilo quindi 500 euro al giorno per 3 giorni quindi un totale di 1500 , sono passati gia i giorni per l accredito che ancora non ho ricevuto , ho scritto al supporto e anche via chat e mi rispondono come le volte precedenti cioe , ci sono ritardi nei pagamenti ci dispiace ecc ecc , non vorrei che fanno come l altra volta che devo aspettare piu di un mese c

Ahora lo entiendo; gracias por la explicación.

Por lo tanto, si sus retiros no se están procesando, por favor presente una nueva reclamación, ya que se trata de un asunto diferente al de la otra reclamación. ¿De acuerdo?

Por favor, tenga en cuenta el plazo de 14 días. Lamentablemente, no podremos intervenir antes.

Ok now I'll wait a few more days and then I'll open the complaint

Ok adesso aspetto quaalche altro giorni e poi apro il reclamo

I wanted to give an update, the first three withdrawals have been successfully credited

Volevo dare un aggiornamento , i primi tre prelievi sono stati accredati con successo

Me alegro de que los hayas recibido.

¿Pero cuánto más tienes?

Esperemos que ahora todo vaya bien y no sea necesario que presentes una queja. 🤞

Thank you dear, just one more small part and then all the funds will have been credited.

Grazie cara , un altra piccola parte e poi i fondi saranno stati tutti accreditati .

¡Genial! Esperaremos tu próxima actualización.

Good morning, how many days did it take you to make a withdrawal? Last night I made 3 withdrawals with how much was 500 euros. I spoke 3 times in live chat and I am told that the account does not need to be identified at this time. Please tell me that I will get the money quickly because with all this I am reading, I am getting stressed.

Καλημέρα πόσες μέρες χρειάστηκε να κάνετε ανάληψη? Εγώ εχτές το βράδυ έκανα 3 ανάληψης με πόσο τον 500 ευρώ. Μίλησα 3 φορές στο live chat και μου μένετε ότι δεν χρειάζεται η ταυτοποίηση του λογαριασμού αυτή τη στιγμή. Πείτε μου σας παρακαλώ ότι θα τα πάρω γρήγορα τα χρήματα γιατί με όλα αυτά που διαβάζω με έχει πιάσει άγχος

Hi dear, I can assure you that you will receive the money. As for the crediting times, they take it very slowly but in the end they will credit it to you.

Live chats are a waste of time, write to support and if more than 20 days pass I recommend you open a complaint directly here, you will see that a tutor will follow you and unblock the situation.

Don't worry, the casino is reliable, it just takes a bit longer, then it depends on the case.

Ciaoooo cara , allora posso assicurarti che i soldi li riceverai per quanto i riguarda i tempi di accredito se la prendono molto con calma ma alla fine poi te li accreditano .

Le chat live lasciano il tempo che trovano , scrivi al supporto e se passano piu di 20 giorni ti consiglio di aprire un reclamo direttanente qua , vedrai che ti seguira un tutor che sblocchera' la situazione .

Stai tranquilla il casino' e' affidabile solo che ha tempi un po lunghi , poi dipende da caso a caso

Thank you very much ❤️ Just 20 days is too long for a withdrawal, I've read too many complaints, I can't understand why the casino isn't doing anything to solve this problem since it doesn't give the money to anyone else either.

Σε ευχαριστώ πολύ ❤️ Απλά 20 μέρες είναι πάρα πολλές για μια ανάληψη διάβασα πάρα πολλά παράπονα δεν μπορώ να καταλάβω γιατί δεν κάνει κάτι το καζίνο για να το λύση το πρόβλημα αυτό αφού ούτε σε άλλος τα λεφτά τα δίνει

Hola, veo que otro jugador ya te ha dado su opinión. También sé, por lo que comentan, que a veces el casino tarda más en pagarte.

Por lo tanto, la paciencia será importante en este momento.

Damos a los casinos 14 días para que te paguen, y si no ocurre nada, puedes presentar una queja.

Veo que la verificación no es necesaria, así que veremos si esperar ayuda. 🙂