hay poco que discutir. uno de los peores casinos en los que he jugado.
Really? Why is it so bad according to you? What happened?
Concedido que sufro de adicción al juego, una bestia fea por desgracia. Me registré en este casino con mi dirección de correo electrónico. Sin embargo, no recordaba haberme autoexcluido de él en octubre de 2021. Bueno, jugué, luego de lo cual pedí la autoexclusión por adicción, lo cual me fue negado. Al día siguiente recibí un correo electrónico de ellos donde bloquearon mi cuenta que parecía estar duplicada. Sin embargo, da la casualidad de que el correo electrónico era el mismo que en octubre de 2021 y, en consecuencia, mi acceso debería haber sido impedido a priori, por lo que no fue así. Pedí un reembolso y luego me lo negaron, casi burlándose de mí al comunicarme con ellos. Entonces preparé todos los documentos necesarios, incluido el registro anterior. Por lo tanto, procederé con una denuncia formal a quienes se encargaron de garantizar su licencia de juego.
Hello Marquez199,
Sadly, it truly sounds like a failed self-exclusion process. I'm just eager to see how the licensing authority responds.
You said that the casino denied your self-exclusion request despite the fact you mentioned the gambling problem - can you share the email, or chat conversation, please? It's a serious matter, so I'd like to see the way they reject your request.
The site is blatantly rigged. Look at this. Any suggestions for a new legit site?
Hello, I suppose this is game history, where you show that you haven't won anything from any spin.
Unfortunately, casinos always have an edge over the player and it looks like you've caught a pretty sad losing streak. Still, I wouldn't say the casino is rigged.
I once played a game where I had exactly 0 wins out of 50 spins. So it's something that can happen to you in any casino, and sadly players have to take that risk when they go to the casino to play. 🤔
Of course, as far as any recommendations are concerned, it would be best if you got some advice from a player with experience.
I can provide you with this list of casinos that might be suitable for you.
You can find it here. ⬅️😉
I would always make sure to do some research before making a deposit.
If you choose, don't hesitate to let me know how you get on.
Just wondering is it normal to have your winnings from free spins reduced out of the blue...? I got some and while the terms say max cash out is $1000 after I won they reduced it to $100... didn't say anywhere or tell me so how can I know if the bonus terms are what we go by??? 🤔
It surely shouldn't be reduced like that. Every bonus should have its terms, and there the casino has to state the maximum cashout as well, besides other rules of that bonus.
Have you tried to contact the support regarding this issue?
See the terms, please, and if there is nothing stated about the $100 maximum withdrawal, don't hesitate to contact us, and our complaint team will get involved in this matter to try to get it solved.
Hi Romi, my pleasure seeing you again! I rarely speak up, however I’m usually lurking close by lol 😝 I hope that you’ve been finding joy in the challenges of your work 🙂
I really appreciate you pointing those things out.. instead of explaining here I decided to request for the assistance of the team. You can read all the details there and if there’s anything you think I should know, I ask you to please reach out to me. Thank you so very much to everyone here 👏❤️
Thank you; I do really enjoy it.😉
I can see that you have submitted your complaint and our team will review it as soon as possible, so we'll wait if there can be anything done from our side.
Please stay patient.🙏
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
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Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
