This company is fraudulent and I’ve told them about my mental health and that I’ve felt suicidal because of the constant bugging by there management to keep playing even after telling my situation but was ignored
Hi, I'm very sorry if the casino doesn't take much notice of such serious situations.
On the other hand, I'm not too surprised if I look at the safety index and I wouldn't give casinos like that much chance, because there probably isn't much responsible gambling there.
Did you try to write an email to be self-excluded from the casino?
In addition, I can also refer you to our cooperation with BetBlocker, which could help in such situations.
It's a UK-registered charity providing a free service to support people worldwide. You can find more information about our initiative here (https://casino.guru/global-self-exclusion-initiative) and about BetBlocker here (https://betblocker.org/).
BetBlocker is quick and easy to install on multiple devices, taking just 2 minutes. Once installed, it blocks access to over 84,200 gambling websites and runs quietly in the background. The service can be used anonymously and helps individuals manage their access to gambling safely and appropriately, whether that means complete restriction or limiting access during vulnerable periods.
Additionally, BetBlocker includes a list of 824 gambling information sites. These sites primarily inform users about and advertise gambling services. You can choose to include these sites in your restriction by ticking a box. However, if you have an ongoing complaint against a gambling operator, do not check this box, as it will prevent you from accessing the Casino.Guru website as well.
So if it will be something useful for you, definitely try to check it.
I hope you won't stumble upon these situations in the future.
Good luck ☘️
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