No pagan, llevo dos meses esperando. El estado del retiro dice que fue procesado por el departamento financiero, ya envié los documentos pero no pagarán.
They don't pay, I've been waiting two months. The withdrawal status says it was processed by the financial department, I've already sent documents but they won't pay.
Não pagam,estou há dois meses esperando. No status do saque diz que foi processado pelo departamento financeiro, já enviei documentos mas eles não pagam.
Hola, lamento tu situación y también tienes la opciónde presentar una queja como mínimo para que el casino obtenga puntos negros si no intentan resolverlo. Según lo que escribí en mis publicaciones anteriores, es más bien como si no les importara que tuviera una puntuación tan mala y no volverían.
2 meses es demasiado y ni siquiera esperaría obtener algo de ellos. Obviamente aceptaría mi destino y aprendería la lección de que siempre debes buscar información sobre los casinos con anticipación, porque puedes evitar muchas molestias.
Hi, I'm sorry about your situation and you also have the option to file a complaint at the very least so that the casino gets black points if they don't try to resolve it. According to what I wrote in my previous posts, it's more like they don't seem to care that I have such a bad score and they won't go back.
2 months is too much and I wouldn't even hope to get something from them. Obviously I would accept my fate and take the lesson that you should always look up information about casinos ahead of time, because you can avoid a lot of unpleasantness.