Plus I have found some payments to Nine Casino which went to MonsterIT Tallinn. MonsterIT have a website and email address but not hopeful for a response. Anyone know who Nine Casino/Uno Digital B.V. /Scartesu Ltd use for payments?
The casino have refused refunds direct
La única forma es solicitar una devolución de cargo a través de su banco. Debe informar al banco que no recibió ningún bien o servicio de esos comerciantes.
Exacto, no responden a ningún correo.
Y no encuentro nada sobre el abogado de Servicios Legales.
Hi All.
Just a quick update from me.
Currently received a further refund from WinterMDSE for another £500. - Refunds totalled £1058.
Refund also received from Destream.net - DSTRLD and DSTLTD.
Still chasing a few others, yet to hear a response from many companies.
To any people enquiring on how to request a refund, please read through previous posts in this thread.
Hi There.
Refund recieved from Nikotpf*nexpulse as payment provider is Elegro.
Reach out to elegro, and check previous comments in this thread.
Zpaympf I am also trying to chase down.
Same to me.
Reach out to companies directly and enquire about the refund to companies direct, if that doesn't work, go to payment provider directly and explain the situation. Check previous comments in this thread for email templates etc.
Hi Jaro.
Many refunds recieved lately.
Roughly after email threads with few companies/payment providers, takes about a week to explain correctly and a refund process started. Funds received instantly after refund process was started by many companies.
Essentially, almost instantly.
Hi Kai.
I have recieved £1058 in refunds from WinterMDSE. They have been very good for me.
You just have to keep chasing them with emails and support tickets, they will eventually refund after some time and effort on our behalf.
I have received refunds from transactions that were in place from around 3 months ago, and soonest was 1 month.
Worth chasing them up as they seem to be pretty good at issuing refunds.
Thanks for the reply.
can I ask how you worded your email to them or is it on a previous message
Hi There. I hereby request an immediate refund of transactions made on 29th February 2024. Transactions in question made to you by card number ending ***, transaction amounts totalling *** The transaction is illegal as it contains a merchant code that also bypasses a block set on my card in relation to gambling transactions and I have not received any service from you. According to the rules of the Mastercard circuit, the transaction is subject to chargeback. Let me know what you need.
Ref Slimfit I have found a number of potentials - does anyone’s bank statement show which country/city their payments went to??
Was it Santeda International BV that you emailed directly to ask for a refund
Slimfit, Enigma and Digikey are all via Starling Bank and they annoyingly don’t provide location where’s Natwest do
He solicitado más de una vez un reembolso directo a Velobet en Santeda pero nunca me han respondido
Santeda never seem to refund direct. I note they were fined 5 million euros in France last year - let’s hope they get brought down completely soon.
Same.. They just give you the runaround. I've emailed wintermads with all transactions relating to their company and requested full refund now
This is the reply I got from elegro
¿Wintermads está vinculado a las transacciones de Santeda? ¿Cómo contactas con nosotros? ¿Tienes un email?
En mi extracto bancario, las transacciones relacionadas con Santeda muestran estos comerciantes:
Madeuwin Estocolmo
Mintmadcom Estocolmo
Tercomwin Estocolmo
Semadw Estocolmo
¿Bajo qué nombre de comerciante aparecen las transacciones de Wintermads en el extracto de mi tarjeta?
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
Deberías desactivar AdBlock