ForoQuejasQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 56)

hace 11 meses de kirekin
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Dt100
hace 4 meses

Did you get your money honey ???

hace 4 meses

Hi did anyone send docs to canapay in the end if so any response?

Spazyhawk999
hace 4 meses

I’ve had refunds from canapay before

veritas1979
hace 4 meses

Mine were older, July 2023!

hace 4 meses

Anyone with any info regarding Clx* Nexusempire or Ticketzone?

Dopamine
hace 4 meses

You don't happen to still have the contact details do you? I can't find an email address for them🙏

Rugbyguy82
hace 4 meses

I don’t lovely it’s a contact form on the website canapay.io

Dopamine
hace 4 meses

Found it! Thanks! Can I ask what issue you raised with them in your successful refunds?

Publicado por Dt100 se ha borrado
Dt100
hace 4 meses

I’d like to think one hit but maybe due to banking regulations I mean it’s better than nothing but my fingers are crossed for you also ask winter mads to block your card

Rugbyguy82
hace 4 meses

They auto refunded I don’t know why

Publicado por Dt100 se ha borrado
Publicado por Dopamine se ha borrado
hace 4 meses

Mine were older, July 2023!

hace 4 meses

Interesting, mine was actually July and August.

I did send an email to everyone involved in the company, we'll see what happens.

hace 4 meses
Publicado por Dt100 se ha borrado
hace 4 meses

Isn't it separate card transactions? and they refund each and everyone?

Or did you do one £3500 and one £4000?


If it's several smaller transactions, they generally need to be processed one and one, so can take time.

Hope you get it all back anyways.

hace 4 meses

I wish rustedraid would respond or refund. But nothing so far.


Publicado por Dt100 se ha borrado
hace 4 meses

***NOTICE TO ALL ******


would you all be happy to have a teams meeting where we could get together and discuss what companies refund and how we’ve gone about it. That way maybe I can collate a spreadsheet of how to contact / what to say to help anybody else stuck in the gambling hell of these casinos if so please let me know and I’ll look at creating and email address to give out?

Publicado por Dt100 se ha borrado
hace 4 meses

As suspected, the reverted transactions for Ticketzone and Ewave was declined by Revolut.

I have now asked them about merchant information, as I never really wanted to make a chargeback, but it was the only option given to me. I also asked them if they have no responsibilities when it comes to consumer protection in terms of incorrect transactions, if they have no obligations to report these incorrect transactions to Visa etc etc. Most likely will not get any proper reply but anyways.


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