El 15 de agosto hice un retiro de 6000,06 euros mediante transferencia bancaria. Han pasado tres semanas y no he recibido mi pago, me comuniqué con atención al cliente de 888 solo para que me dijeran que la transferencia se realizó y que debería consultar con mi banco comercial, lo cual hice y me dijeron que aún no se habían realizado transferencias a mi cuenta. Continué enviando correos electrónicos a su equipo de transacciones (888) solo para que me dijeran que mi problema sería investigado y que se comunicarían conmigo... hasta ahora todavía estoy esperando su respuesta y mi pago.
On the 15th of August I made a withdrawal of 6000.06 euro via wire transfer.its been three weeks now and I haven't received my payment, I have reached out to 888 customer care only to be told that the transfer was made and I should enquire with my commercial bank which I did and was told that there were no transfers done to my account as yet.i continued emailing their (888 )transaction team only to be told that my issue will be investigated and they will get back to me ....so far I am still awaiting their reply and my payment.