PrincipalForoQuejasSolicitud de retiro de Powbet

Solicitud de retiro de Powbet (página 3)

 de aggelospap90
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makisithaki

Good day to you!

I'm sorry to hear that...

In order to find some references, I checked the complaint section; there is actually no open complaint, so no hints there either. Better results can be found in the user review section, in terms of results, not the rating. Check it out for yourself: https://casinoguru-gr.com/aksiologisi-powbet-casino#tab=js-tab-reviews

I believe giving the casino a few more days won't hurt; technically, I have no better option for now.

Would a different payment option solve the problem? It might be a question worth asking the casino.

One way or another, I'll wait for your update 🤞🤞🤞




Todo bien, se realizó el pago.

Traducción automática:
makisithaki

What happy news to hear! So, how long did it take in total for you to get the winnings?

It was a week or so, wasn't it?



Sí, fueron unos 6 días, ¡todo estuvo bien! ¡Gracias por la respuesta!

Traducción automática:
makisithaki

🙂 Happy to support you!

Hopefully, the payment will go much smoother next time you submit the request.

Speaking of which, are you staying? What is the casino like aside from this delay?

Hasta el momento está muy bien, hay una gran variedad de juegos en el casino y las apuestas no tardan en procesar los boletos. Si no vuelven a retrasarse en la ascensión, estarán acabados.

Traducción automática:
makisithaki

Surely! You may offer the best or most exclusive games and top-notch support, but if you fail to pay out players within a reasonable amount of time, you're soon doomed. 🙂

Same here, i ask for a withdrawal request to my credit card as they mention, a few days laters i get the below message:


Your withdrawal of 00000 EUR has been cancelled.


If you have cancelled the withdrawal yourself, no further action is required.

If you have not cancelled the withdrawal request, the failure may be due to a technical error on the part of the payment service provider.


No way to obtain any documented details about the transaction that has failed! no one knows why it failed while it was simply a refund1 i did not enter my credit card info neither any other info. all is on file on their website


this is when they ask you to try another withdrawal method 🙂 no one knows why1 while in their email they clearly specify that withdrawals will be made only to the payment method that has been used! they ask you to request a wire transfer while you deposited with a credit card


after quickwin1.com looks to be a new technique these small casinos are using to make you revert back your withdrawal and loose everything


very long withdrawal times, that end up cancelled for NO REASON.

i had this issue already with 3 casinos and the 3 were unable to provide me any documentation or proofs that my withdrawals were processed and cancelled or refused for technical errors


in other words


Stay away from this casino... 9.5 score index for a casino that takes a week to cancel a withdrawal request and has a limit of 500 usd withrawal per week! who is reviewing these casinos please?


jimtheglide

Hi, I'm sorry for the situation you've gotten yourself into. As for the alternative for the withdrawal method, did you use it or not ? How long has this case been going on ? If the only thing the casino can tell you is that it's always due to technical reasons, I understand that it can happen, but I don't know if it's permanent. 

However, if the problem persists and you are unable to withdraw your money, I would recommend filing a complaint here. We give casinos 14 days to resolve the withdrawal process so if nothing changes and you have no new information I think it would be a good idea to try.

As for who reviews these casinos, it's our data team which takes a number of factors into account when checking. If you'd like to know more, here's a guide to the process

Let me know then if you have tried the complaint or not. Fingers crossed. 🤞

Hola, buenos dias! Me pasa lo mismo! En Powbet, meti 250€ y ahora tengo 270€, quiero retirarlo y no me dejan! Llevo un mes intentandolo y nada, me cancelan todas las retiradas.

Me pone que no estoy verificado y quiero verificarme, me pongo en contacto con ellos, se lo digo y me dicen que no nevesitan verificacion, pero claro sin esta, no puedo sacar el dinero.

La vd que estoy muy desesperado y me gustarie sacarlo porque necesito el dinero.

aggelospap90

Hola, me pasa su mismo problema, y no me han pedido nada para verificarme, me dicen que si necesitan algo que me lo pediran. Como hizo usted para verificarse?

Samuelritzel

Bro how Long u waited For Withdrawal im having 3x 500€ first one i made 31.3.2024 and i still didnt recieve anything on my bank account every chat supporter told me the different story . My verifications still doesent needed. Thanks !

Samuelritzel

Please answer me

Buenas, cómo has conseguido hacer la verificación? Yo estoy en la misma situación

santigarciaaguilar

Hey. Try to use the "reply" button next time. The player you'd like to write the message to will get notified that way.😉

Would you like to tell us something more about the problem you've got with the verification, perhaps? We could be able to help somehow.

Romi

Solicité una retirada hace 10 días o más, y sigue poniendo pendiente. He leído por aquí que a gente le pasó lo mismo y era porque la cuenta no está verificada. Si yo voy al apartado de verificación me dice que no es necesario verificar la cuenta

santigarciaaguilar

Hey there.

Have you tried to ask the casino support about that? Usually the KYC (Know Your Customer) verification is a must, on the other hand, there are always some exclusions.

10 days sounds like enough time for the casino to move forward with your request.

I would certainly contact them to find out whether there is something wrong on your side. Could you kindly let us know once you get an explanation?

Radka

El chat no funciona y contacte con ellos pero no recibo respuesta

santigarciaaguilar

Oh, that's too bad. So did you send them any emails ? When the chat doesn't work, you mean it doesn't work at all? 

I have a feeling that we are getting closer and closer to a complaint, because we give casinos 14 days to resolve the withdrawal or KYC process. 

I would be happy if this was not necessary but if you don't get any response I don't see it rosy. 

Let me know if anything changes. 

He jugado en el casino Powbet y he solicitado la retirada del dinero que he ganado (200) euros

No pude verificarlo porque no aparece en el perfil.

No responden al correo electrónico.

En el chat siguen diciendo que no es necesaria ninguna verificación, solo esperar a que el departamento de finanzas procese mi solicitud, etc.

Estaba poniendo mi tarjeta para depositar mi nómina nacional mientras escribía lo mismo para el retiro.


.

Solicitud de retiro 10/2.y tenemos 15/2..

¿Qué pasará, qué debo hacer?

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