PrincipalForoQuejasSolicitud de retiro de Powbet

Solicitud de retiro de Powbet (página 3)

hace 2 años de aggelospap90
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15.170 visualizaciones 58 respuestas |
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12 3
makisithaki
hace 1 año

Good day to you!

I'm sorry to hear that...

In order to find some references, I checked the complaint section; there is actually no open complaint, so no hints there either. Better results can be found in the user review section, in terms of results, not the rating. Check it out for yourself: https://casinoguru-gr.com/aksiologisi-powbet-casino#tab=js-tab-reviews

I believe giving the casino a few more days won't hurt; technically, I have no better option for now.

Would a different payment option solve the problem? It might be a question worth asking the casino.

One way or another, I'll wait for your update 🤞🤞🤞




hace 1 año

Todo bien, se realizó el pago.

Traducción automática:
makisithaki
hace 1 año

What happy news to hear! So, how long did it take in total for you to get the winnings?

It was a week or so, wasn't it?



hace 1 año

Sí, fueron unos 6 días, ¡todo estuvo bien! ¡Gracias por la respuesta!

Traducción automática:
makisithaki
hace 1 año

🙂 Happy to support you!

Hopefully, the payment will go much smoother next time you submit the request.

Speaking of which, are you staying? What is the casino like aside from this delay?

hace 1 año

Hasta el momento está muy bien, hay una gran variedad de juegos en el casino y las apuestas no tardan en procesar los boletos. Si no vuelven a retrasarse en la ascensión, estarán acabados.

Traducción automática:
makisithaki
hace 1 año

Surely! You may offer the best or most exclusive games and top-notch support, but if you fail to pay out players within a reasonable amount of time, you're soon doomed. 🙂

hace 1 año

Same here, i ask for a withdrawal request to my credit card as they mention, a few days laters i get the below message:


Your withdrawal of 00000 EUR has been cancelled.


If you have cancelled the withdrawal yourself, no further action is required.

If you have not cancelled the withdrawal request, the failure may be due to a technical error on the part of the payment service provider.


No way to obtain any documented details about the transaction that has failed! no one knows why it failed while it was simply a refund1 i did not enter my credit card info neither any other info. all is on file on their website


this is when they ask you to try another withdrawal method 🙂 no one knows why1 while in their email they clearly specify that withdrawals will be made only to the payment method that has been used! they ask you to request a wire transfer while you deposited with a credit card


after quickwin1.com looks to be a new technique these small casinos are using to make you revert back your withdrawal and loose everything


very long withdrawal times, that end up cancelled for NO REASON.

i had this issue already with 3 casinos and the 3 were unable to provide me any documentation or proofs that my withdrawals were processed and cancelled or refused for technical errors


in other words


Stay away from this casino... 9.5 score index for a casino that takes a week to cancel a withdrawal request and has a limit of 500 usd withrawal per week! who is reviewing these casinos please?


jimtheglide
hace 1 año

Hi, I'm sorry for the situation you've gotten yourself into. As for the alternative for the withdrawal method, did you use it or not ? How long has this case been going on ? If the only thing the casino can tell you is that it's always due to technical reasons, I understand that it can happen, but I don't know if it's permanent. 

However, if the problem persists and you are unable to withdraw your money, I would recommend filing a complaint here. We give casinos 14 days to resolve the withdrawal process so if nothing changes and you have no new information I think it would be a good idea to try.

As for who reviews these casinos, it's our data team which takes a number of factors into account when checking. If you'd like to know more, here's a guide to the process

Let me know then if you have tried the complaint or not. Fingers crossed. 🤞

hace 11 meses

Hola, buenos dias! Me pasa lo mismo! En Powbet, meti 250€ y ahora tengo 270€, quiero retirarlo y no me dejan! Llevo un mes intentandolo y nada, me cancelan todas las retiradas.

Me pone que no estoy verificado y quiero verificarme, me pongo en contacto con ellos, se lo digo y me dicen que no nevesitan verificacion, pero claro sin esta, no puedo sacar el dinero.

La vd que estoy muy desesperado y me gustarie sacarlo porque necesito el dinero.

aggelospap90
hace 11 meses

Hola, me pasa su mismo problema, y no me han pedido nada para verificarme, me dicen que si necesitan algo que me lo pediran. Como hizo usted para verificarse?

Samuelritzel
hace 8 meses

Bro how Long u waited For Withdrawal im having 3x 500€ first one i made 31.3.2024 and i still didnt recieve anything on my bank account every chat supporter told me the different story . My verifications still doesent needed. Thanks !

Samuelritzel
hace 8 meses

Please answer me

hace 7 meses

Buenas, cómo has conseguido hacer la verificación? Yo estoy en la misma situación

santigarciaaguilar
hace 7 meses

Hey. Try to use the "reply" button next time. The player you'd like to write the message to will get notified that way.😉

Would you like to tell us something more about the problem you've got with the verification, perhaps? We could be able to help somehow.

Romi
hace 7 meses

Solicité una retirada hace 10 días o más, y sigue poniendo pendiente. He leído por aquí que a gente le pasó lo mismo y era porque la cuenta no está verificada. Si yo voy al apartado de verificación me dice que no es necesario verificar la cuenta

santigarciaaguilar
hace 7 meses

Hey there.

Have you tried to ask the casino support about that? Usually the KYC (Know Your Customer) verification is a must, on the other hand, there are always some exclusions.

10 days sounds like enough time for the casino to move forward with your request.

I would certainly contact them to find out whether there is something wrong on your side. Could you kindly let us know once you get an explanation?

Radka
hace 7 meses

El chat no funciona y contacte con ellos pero no recibo respuesta

santigarciaaguilar
hace 7 meses

Oh, that's too bad. So did you send them any emails ? When the chat doesn't work, you mean it doesn't work at all? 

I have a feeling that we are getting closer and closer to a complaint, because we give casinos 14 days to resolve the withdrawal or KYC process. 

I would be happy if this was not necessary but if you don't get any response I don't see it rosy. 

Let me know if anything changes. 

12 3

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