hace 3 años
Hola,llevo mas de tres meses para que me pagen y nada,no jugeos porque si ganais no veis los premios
sunriseslots no paga
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hace 3 años
Hello,
can you explain further, please? If I understand correctly, you've probably requested the withdrawal - 3 months ago(?), and since then your balance is locked - If I may guess, because of the pending withdrawal. What prizes are you not able to see, please?
I'm quite sure there must be some reason because three months are far over the normal withdrawal waiting time.
Can you check all your previous communication with the casino (emails, or any other messages) just to make sure you have not missed anything, please?
hace 3 años
Yes, of course, more than three months ago I made the withdrawal, I write to them and they tell me that they are late with the payments.
But it is absurd, it is in two casinos that of sunriseslots and pockieplace3
this message is from friday but like this i have at least 10
hace 3 años
Hello,
thank you for your screenshot. Frankly, I can' speak Spanish so I'm only guessing what it may contain. Would you mind copy-paste the text into the body of your post so it can be auto-translated, please?
More importantly, three months are almost unacceptable.
I would consider filing a complaint.
hace 3 años
And where do I file a complaint?
I have written to them for all the emails they have
hace 3 años
this day is when they approved it, a month before I made the withdrawal
Editado
hace 3 años
Hello there,
firstly, do not ever share publicly your full name, date of birth, and address, especially all at once - it's not safe.
I deleted the screenshot.
Secondly, you can submit the complaint here:
https://casino.guru/complaints/create
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