suggestion: english as standard language

Aprendiz sénior

Alemania

hace 2 años

OriginalTraducción

first of all: i find the idea of a multi-lingual forum and the resulting accessibility basically good and worthy of support.

in theory. in practice, i don't think it works. it is often impossible to grasp the meaning of a post using the site's internal translator. reading (and trying to understand) is often tedious and unpleasant and reduces the willingness to continue reading and communicate considerably (at least in my case). same applies for the discussion section on the casino pages.

unfortunately, the "original show" button does not help, with the linguistic diversity (e.g. I only understand two languages sufficiently) you would have to enter every third post in an external translator. of course, this effort is only made in exceptional cases.

In the sense of a more fluid exchange, wouldn't it perhaps be better to use English as a forum standard?

I could imagine that the in-page translation tool would then also spit out more understandable results in the respective mother tongue of the reader.

Editado por el autor hace 2 años

Radka

redd

Social Media & Community Specialist

redd

hace 2 años

OriginalTraducción

Hello,

I mostly agree with you, I usually face such "difficulties" with languages with a different written form, such as the Russian, Greek, and Ukrainian languages. You can see very often me asking whether I understand correctly. 🙂

On the other hand, those people who decide to post on our forum using their mother languages can only do so on our forum I believe and lots of them can do that just nicely. And when it is necessary they use some translator beforehand to help us understand. I think this is definitely a positive attitude from both sides, would be pitty lose it.

The in-page translator is already built-in, otherwise, the languages you have not set as "understandable" would not get translated at all.

I think that we do not intend to set English as a standard language, also because our website is already and fully translated into other 15 languages.

But I will keep a note of your suggestion - thank you.

redd

Aprendiz sénior

Alemania

hace 2 años

OriginalTraducción

my suggestion actually only referred to posts in the forum and comments from users in the casino section, not to the site as such. it would be more than a pity if it was no longer available in the respective national language and not everyone speaks english - that is also clear so far.

but! it's not too much trouble to use a decent translator like DeepL for a post (which you can use for free) and especially with it´s translations into english the results are absolutely convincing. it would just mean a small additional effort for the sender.

in fact, the communication effort is not increased in the further course of the conversation, because even now the commenter usually receives his answers in a language other than his native tongue & as far as I can tell, the in-site translation tool works well when translating from English back into the respective mother tongue.

i think the effort for the sender would even be less, since he/she might be better understood the first time and maybe receives more answers. to be honest i now give up at the latest at the third gibberish (translated) comment and skip user rating or thread.

(by the way, i just glanced over the initial post about the current contest and from my side you have now received the second like this month. though, i'm afraid this will be useless for you 😀😀😀)

Editado por el autor hace 2 años

Radka

redd

Social Media & Community Specialist

redd

hace 2 años

OriginalTraducción

You know what, I will notify Daniel about your suggestion because he created this forum and shaped it into the form we're discussing now. 🙂

(Yes, I've earned a few likes - thank you, you're correct no chance for me to compete 😀. I told to myself that I should keep in mind that every like I give to someone counts now. I should keep that constantly in mind 😁)

Daniel

redd

Head of Community & Social Media

redd

hace 2 años

OriginalTraducción

Hi, I'm reading your suggestion here and I'm honestly surprised. I agree that some translations aren't the best, especially translations to certain languages. That's also why I didn't set automatic translation to Czech for myself, but English instead. Since I have much better experience with English translations. I'm looking at your settings here and I can see you have it set for English.

I said I'm surprised, because generally speaking, I believe the automatic translations are very decent (speaking about translations to English). The whole CasinoGuru team is dealing with those automatic translations on a daily basis - you can look at the whole complaints section for example.

I also believe that the automatic translations are one of main key features that allowed us to grow the community forum so quickly. That's simply because even players who don't speak English found their own place where they can discuss gambling. Honestly, I can't imagine the forum without automatic translations and being only in English. The translations are one of the main features of it.

redd

Aprendiz sénior

Alemania

hace 2 años

OriginalTraducción

the automatic translations wouldn't be off the table and for non english speakers not much would change, but i think i already explained that above (in a way too long text :).

for me the whole thing so far actually does not work as well as for you, I was just - as surprised as you - to read your statement, but well, maybe the translation tool just does not like me ;)

either way, it was just a suggestion and there's no reason to stick to it if it works well for you and everyone else as it is.

Editado por el autor hace 2 años

Daniel

redd

Head of Community & Social Media

redd

hace 2 años

OriginalTraducción

I mean, I appreciate any suggestions we receive here and even though English isn't my mother tongue, we (from CasinoGuru) all write in English here to make sure that people who understand English won't need to see our posts translated.

So generally speaking, yes, whenever the user speaks English, it's better when they write the posts in English. On the other hand, I know our forum became very popular especially because you don't have to speak English in order to being able to participate here 🙂

Editado por el autor hace 2 años

redd

Daniel

Aprendiz sénior

Alemania

Daniel

hace 2 años

OriginalTraducción

jezz, this was already done, wasnt it?

i didn't want to write anything more about it, but your last post really doesn't make any sense. just from a purely logical point of view. it doesn't matter at all how well and how often you, the team or i speak english.

the insight "whenever the user speaks english, it's better when they use english" is about the same as if i would say: whenever someone has two legs, he should use them".

that you know "our forum became very popular especially because..." is a dead beat argument, at best an opinion.

unlike you, i don't think this forum works very well or is popular.

lcb has a working forum (international), gamblejoe also (local).

at CasinoGuru, the number of views & posts look good - at first glance. at second glance, you can see that the response rate is pretty poor to non-existent. at third glance, you can see that the threads are mostly completely devoid of content. actual conversations/discussions are rare. language could be a possible factor for this circumstance, there are others as well.

Daniel

redd

Head of Community & Social Media

redd

hace 2 años

OriginalTraducción

There are users who speak English, but they use their native language anyway so I don't understand the comparison to "whenever someone has two legs"...

If you think that other forums are more active or better, feel free to use them. I'm just surprised you mentioned LCB's working forum (international). I've been following LCB for about 4 years and as far as I can see, most of the posts (let's say 70%+) are made by moderators / administrators. If we did the same here, then we would definitely have most of the posts written in English (since they would be written by admins), but this isn't the way I want to go.

I'm convinced it's better when players themselves create the content. Of course, if I took 4-7 of our employees and invited them to a thread for a discussion, there could be some really deep discussions, but the discussions would rather feel artificial or even fake to me.

suggestion: english as standard language

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