hace 2 años
I win 6day ago 5000$ in mostbet. But mostbet frozen my account. What can i do?
3
Mostbet Frozen account
hace 2 años
Hello,
your account is under some sort of investigation, did you contact the support please?
They should explain.
hace 1 año
El sitio de Mostbet creó que gané 5 ts hryvnia y mi cuenta fue bloqueada de inmediato
todo es prueba todo paso en el stream
toda la correspondencia grabada en video
Estás promocionando una ESTAFA
EXIGO ESTO EN SU PAGINA
La calificación no es justa, mi calificación es uno
Traducción automática:
hace 1 año
Aquí tal plato ha estado colgado durante un mes, el dinero está congelado.
ni siquiera puedo justificar
Verificación completada
Además, muchas personas en el chat escribieron que Mostbet es una estafa.
así que descúbralo de lo contrario abruptamente y la confianza en su sitio desaparecerá
es razberatelto hare stream en tik tok no importa lo que luego me digan
que exageré algo
Traducción automática:
hace 1 año
Robot tonto responde preguntas por correo con el mismo mensaje
Traducción automática:
hace 1 año
Hello pudovpud.
Allow me to summarize my answers in a single post, I'll try to start from the beginning:
It's not so rare, that in tons of casinos, your account is blocked immediately after you submit a withdrawal. There are several reasons for that. As far as understand, your account was verified in the past, so probably this is sort of additional security check, such a check can even be triggered automatically, or if you hit some threshold by submitting the withdrawal, those "limits" can vary of course. I agree that the casino should inform the player, that would be reasonable. Am I assuming correctly that you received some sort of email concerning your locked account? You mentioned communication, but not in a specific way.
It's good that you submitted the complaint. Kindly provide all associated communications, videos, and screenshots right there. Until the complaint is closed, there is no need to mark the casino as a scam. At first, the complaint team will investigate the matter, and only then will be the proper time for further consequences.
Kindly learn more about what you should expect, click/tap this link
Sadly, I can't read any of the screenshots, hence I'm just guessing that the casino has been investigating something for a month or so. Well, it happens, especially if the game provider gets involved, meaning that your gaming history is under further check.
A suspect you should cooperate with the complaint team and wait for the result patiently. 🙏
Wish you a fair ending.
Editado por el autor hace 1 año
hace 1 año
I couldn't even imagine, that it can happen.
1
hace 1 año
No, estás absolutamente equivocado aquí.
En mi vida no depositaría un centavo en un casino que, después de ganar, me robará la cuenta durante 2 meses.
No escriben sobre esto en ninguna parte, es decir, es posible que este casino simplemente no me pague el dinero porque quería
El caso es que trabajé como gerente de casino.
Y les diré que mi cuenta fue bloqueada justificado por el hecho de que mis ganancias excedieron la cantidad de depósitos realizados 🙂 y no necesito decir que esto no es así que actualmente estoy transmitiendo en twitch
y mis televidentes vieron este casino al unísono gritaron que era un estafador
Pero !! Confié en su sitio y en la calificación que indicó
Y así, al convertirme en su referencia, me convertí para usted en una de las fuentes de ingresos.
y en la suma en su sitio estoy registrado en 16 casinos y no hay tanta tonteria con dos meses de verificacion!!
Pasé por una verificación completa, esperé una llamada durante 9 días y no entendí por qué.
y ahora esperar otros 2 meses? ¿Hablas en serio, dime si estuvieras en mi lugar, cómo reaccionarías ante esta situación? resulta que fui engañado no solo por el bridgebet sino también por el gurucasino, que tanto promocioné en la transmisión, creo que deberías intervenir o cambiar la evaluación de este casino
Y esto es lo que me escribe el bot cuando escribo al correo especificado
La verificación de la cuenta puede tomar de 1 a 60 días (según la cláusula 7.9 de las reglas).
Se le notificará el resultado de la verificación, por favor espere.
Traducción automática:
hace 1 año
Hello,
it seems that we do not understand each other quite well from the beggining. Due to the fact tha we're using different languages, I was not even sure about the exact meaning of your first post. so I was answering what I feel you was talkig about. Did you acknowledge this?
"Sadly, I can't read any of the screenshots, hence I'm just guessing that the casino has been investigating something..."
Even now I feel I'm missing the exact meaning of your words. 🙂 Because it's the first time you mentioned 2 months and further investigation.
I'm sure that you are not going to like this, still at least due to AML policy and other internal policies, the casino simply has to investigate irregularitities if found. This may easly became the matter of security, we understand that to avoid spoiling the investigation, player is not fully informed about all details. But will be informed as soon as the investigation is over. That is understandable.
So once again, I do not know what made casino investigate your account, so I can't say if it is alright. This is what the complaint is about to find out.
I won't be happy about that if I were you, but I know that such situation may occure and cooperation is the best approach.
I wish you best of luck with the complaint and please update Kristina here.🤞
Editado por el autor hace 1 año
1
hace 1 año
I hope that you've updated Kristina as she asked in the complaint, by providing all related comms, so she can help further. 🤞
hace 1 año
The complaint has not yet reached any conclusion, so we have to wait a bit for the next update, I think.
1
hace 1 año
I have the same situation, nothing works, can someone help me?
hace 1 año
Hello there,
can you describe your issue, first? In the menatime, you can always learn more about the Casino Guru Resolution Center . this the way we offer help to players. 😉
1
hace 1 semana
Hello everyone im The player ID 212788723
At 03/12/2024 i created an account on Mostbet.com i did a deposit after that i received a pop up ( you will find all the pictures below ) i contacted the client service they told me to Contact id@mostbet.com i did and they asked for alot of documents i did send them every single one of them.
after that they told me to pike a schedule for a verification Call in Skype i did pick one it was 10/12/2024 14:00 GMT+1 the day was Today and no one called i was waiting For hours and i did contact the client service They close the ticket every time so my deposit is gone and no one can do someting ( i think its a scam company )
hace 1 semana
Hello there.
As you can see, this thread was last updated a year ago, so maybe it is better for you to stay in the general thread of this casino where I already posted my reply to you.
No need to post the same thing all over the forum.
Thank you.
