Paradise 8 Casino - El retiro del jugador se ha retrasado.

Hello this casino has always been wonderful but unfortunately I have been waiting 4 weeks for my winnings and email after email they say they are updating system and I will be paid soon

It's been way to long now for such a good casino I'm tiered of the bs

I will say this before this issue they were the best casino In payments but now I'm very disappointed

Hope they fix this fast because they are a great place to play

Thank you

Dear rafman,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Have you made any successful withdrawals before? Which method to withdraw your winnings you have opted for?

What is the status of your withdrawal, please – is it pending or processed?

Additionally, please, forward any relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Looking forward to hearing from you.

Best regards,

Kristina

Thank you for helping me

Thank you very much rafman for your reply. I will now transfer your complaint to my colleague Tomas who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction soon.

Hello rafman!

I will take care of your complaint from now on. I would like to invite representatives of Paradise 8 Casino into this complaint in order to help us resolve the withdrawal issue.

Hi everyone,

I will discuss this with our Finance Department. There have been some technical issues with Bitcoin cash outs over the past couple of weeks, but these have been resolved. We are quickly catching up with the pending withdrawals and I expect your pending withdrawals to be processed within 24 hours.

Thank you for your patience and understanding.

Best regards,

Oliver King

Casino Host

Thank you again everyone hope it is processed today paradise8.com is a great casino just can't believe its now been almost 5 weeks waiting but I'll give them the benefit of maybe it's just an error with Bitcoin

Thank you guru

Hi Rafman,

I'm happy to say we have processed the pending withdrawals in your account after we resolved the Bitcoin technical issues experienced in the past couple of weeks.

Congratulations on your winnings!

Best regards,

Oliver King

Casino Host

Thank you everyone for your help crazy paradise8.com had issues but it was the only time

Thank you for your help guru

Hello everyone!

Thanks to Paradise 8 Casino representative for looking into this withdrawal issue.

Rafman, could you please clarify whether you've already received your winnings?

Yes I did thank you for helping me 👍😎🙏

Awesome news, rafman. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.