hace 3 mesesOriginalTraducción
¡El casino ignoró mi solicitud de autoexclusión debido a mi adicción al juego!
- Nada positivo
- El casino no me excluyó de sus operaciones de juego, a pesar de que envié un correo electrónico solicitando la exclusión debido a mi adicción al juego.
- Pude seguir jugando aunque el casino me informó de mi adicción al juego.
- Viola sus propios términos y condiciones generales de negocio.
- El soporte no es absolutamente útil
- Disputa todo, no hay acuerdo posible.
Traducción automática:
Wild.io Casino
hace 3 meses
Hello there,
At Wild.io, we take immense pride in ensuring the safety of our players and strictly adhere to a responsible gaming policy. As previously mentioned in our correspondence, our records do not show an account associated with your details at the time you claim to have sent the email. Furthermore, there is no record of the email in question being received by our team, nor is there any confirmation that would have been sent to you from our end. In other words, in order for a self-exclusion to be processed, you'd need to have an account first on our platform.
Best Regards,
The Wild.io Team
At Wild.io, we take immense pride in ensuring the safety of our players and strictly adhere to a responsible gaming policy. As previously mentioned in our correspondence, our records do not show an account associated with your details at the time you claim to have sent the email. Furthermore, there is no record of the email in question being received by our team, nor is there any confirmation that would have been sent to you from our end. In other words, in order for a self-exclusion to be processed, you'd need to have an account first on our platform.
Best Regards,
The Wild.io Team
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