¿Alguien ha tenido un retiro exitoso en este casino?
Envié mis documentos para verificación hoy y un retiro pendiente
Hey, I see that the casino is still fresh to us and therefore we don't have enough information about it yet. No complaints or user reviews, so it would be best if someone who has played here before could reach you.
Anyway, I would probably wait to see what happens in the verification process and hope it all goes well. If it doesn't, feel free to write and we'll try to help.
Would that be possible?
I have been waiting for withdrawal for over 2 weeks. Doesn't look bright. "We are addressing the situation" for 1 week now. Scam site, before other proven.
Really bad. I believe that casinos, especially those that are new, should put a lot of effort into establishing trust, as it is impossible to do otherwise. I sincerely hope that its management will resolve the issue before it is too late. I mean, before it is too late for the players. And speaking of which, I appreciate you filing the complaint! Please keep us updated on this forum as well. It could be useful to others.
El casino se parece a Betsolino... también es un casino fraudulento.
I'd say the layout is quite different, but it never hurts to be cautious. Thanks for the suggestion!
What else have you spotted?
I have waited now almost three weeks for withdrawal. Getting the same responses every time.
I now tried logging out, and opening the live chat again asking for a delayed withdrawal.
Got this answer instantly:
"Hello. We sincerely apologize for the delay in processing your payment and any inconvenience this may have caused.
We are committed to resolving this issue promptly and appreciate your understanding.
Your complaint will be escalated to the finance department promptly for resolution."
The funny part is that they did not even know which user was asking for the support.
Scam site, stay away!
Hi, I totally understand how frustrating this must be for you. Waiting for a payment is challenging enough, but it’s even harder when you’re given the same response over and over without any concrete updates. It’s completely reasonable to expect clearer answers and prompt action, especially when you’ve already been waiting for three weeks.
You have filed a complaint, so our team will contact the casino soon and I firmly believe that things will be resolved and you will get your money.
As much as I hate to say it, we will have to wait and see how the situation develops.
If you have any news, be sure to let us know.
¡¡¡Este casino es una estafa!!!!
Estos son los mismos delitos que Betsolino y 5Bonuses.
Obtendrás exactamente la misma respuesta a los pagos retrasados desde el chat en vivo que en Betsolino.
¡¡¡No pagan!!! ¡Ten cuidado!
Hi, does the casino have any other indications why it should be like the two that it writes? Do they have something in common?
So do you have a withdrawal and are you waiting for it?
El diseño es similar.
Los juegos de Play'n Go son tan falsos como los de Betsolino (juegos antiguos).
El chat en vivo se ve exactamente igual y da exactamente la misma respuesta a los retiros pendientes (exactamente la misma redacción).
No tienen licencia y no responden correos electrónicos.
I can clearly see that there is more to it, so I hope it will not be the same case. And if so, as many players as possible will avoid it.
I'll keep an eye on it.
I hope you're not expecting a withdrawal here too. 🙁
casino is a scam i wait for withdaw 1 week and get same callback. also a streamer who advertised this casino didnt get his pay.
I have also been waiting 1 month now. Same texts from the support:
"Hello
We apologize for any inconvenience the late payment may have caused. We're actively working on clearing the payment queue, and your payment will be processed as a top priority"
casino is a scam i wait for withdaw 1 week and get same callback. also a streamer who advertised this casino didnt get his pay.
Hi, definitely not something I want to get into. What did the casino say to you about the whole situation? Is this your first withdrawal? Did you play with any bonus?
Let me know a little more please.
I have also been waiting 1 month now. Same texts from the support:
"Hello
We apologize for any inconvenience the late payment may have caused. We're actively working on clearing the payment queue, and your payment will be processed as a top priority"
Hello, I see you've been waiting even longer. Has your account been verified by the casino yet? Is this the only thing the casino always tells you and you don't have any more specific answer? I guess I would hate to hear the same thing for a month without any relevant information.
I also saw that you lodged a complaint, which was a good move and we'll see where we get since this casino is relatively new in our database. You are the first to open a complaint against this casino.
I'll keep my fingers crossed for a positive ending for you. 🤞
They will never pay you.I have a requested withdrawal since 16/10
My question is how Guru, advertise such casino that is clearly scam casino sites....
You have numberous complains and proofs that is scam casino, why you still promote them?
Guru tries to add all casinos, and then filter. Guru is doing good work for us.
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