hace 1 añoOriginalTraducción
good morning everyone. I have a problem with spin.city casino. after a big win and verification of my account everything was OK, but they asked for more documents, I sent everything they wanted suddenly blocked the account from the regulations 2.2.10, i.e. payments from accounts that do not belong to me. I wrote that I have an account together with my wife since 2019. they asked me to go to the bank and receive a document that I have an account with my wife to be signed and stamped by the bank. I sent such a document, they treat without a response, they still wrote that the account was blocked. I wrote hundreds of times in the chat they can't provide information, they wrote back to me that the account was blocked from the regulations of 2.1.10, they wrote me to send confirmation that the account belongs to me and my wife, I wrote back that I sent the document you asked for, and I sent a contract with the bank where you can see that I and my wife are the owners of the account, you can't get along with them in any way, I sent all the documents stating that the account belongs to me and my wife and they still block my account. I believe this is intentional account blocking because I won about $5,000. are you able to help??
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