hace 1 añoOriginalTraducción
up to now one star ,, made 7 -8 deposits everything ok! first deposit problemsone ask the impossible about the documents,. when some serious casinos saw that I always deposited via paysefecard, it was enough to have a paysefecard withdrawal so no documents were needed!. I send them everything and they always reply with the first message, that is as if I hadn't sent them anything! and repeated several times that I can't upload them to the site and therefore sent by email I don't see any problems, well I've been waiting for SENSE confirmations and answers for 3 days, in chat they don't know anything .. and so days and weeks go by, AVOID IT! like 90% of curacao casinos always the same story to take 2 coins they break the nervous system,, they don't understand that in the end a person doesn't play anymore bho!they fell badly with me since I have already reported a casino and in the end they paid me I hope I don't get to make yet another complaint!
- games do not crash various range of games
- they do and invent everything in order not to pay you, or as late as possible!
Need For Spin Casino
hace 1 año
Dear maltina1,
thank you for providing your opinion. We would like to congratulate you for the fact that luck was by your side, and you have won while playing in our casino.
We understand that the verification process sometimes might take a little longer than expected, since you are required to provide a certain set of documents in a high quality, but please be informed that this is a usual KYC procedure, which takes place in casinos. Therefore, we are not an exception.
However, please note that this procedure is done for protective measures, which in the future will lead to keeping safe your account, as well as processing faster and easier your withdrawal requests.
We kindly ask you to understand that the withdrawal requests are reviewed in due course and during the working schedule of our KYC department. Please, do not worry, as you will be notified by our KYC Department via email regarding the results.
In case you have other questions related to the verification or financial processes, you can always reach directly our KYC department via email.
Moreover, we would like to inform you that you can always check the current status of your withdrawal transaction in your profile.
If you need more assistance, you can contact our Live Chat, as our agents are there 24/7 to help you.
Thank you for understanding,
Need For Spin Casino Representative
thank you for providing your opinion. We would like to congratulate you for the fact that luck was by your side, and you have won while playing in our casino.
We understand that the verification process sometimes might take a little longer than expected, since you are required to provide a certain set of documents in a high quality, but please be informed that this is a usual KYC procedure, which takes place in casinos. Therefore, we are not an exception.
However, please note that this procedure is done for protective measures, which in the future will lead to keeping safe your account, as well as processing faster and easier your withdrawal requests.
We kindly ask you to understand that the withdrawal requests are reviewed in due course and during the working schedule of our KYC department. Please, do not worry, as you will be notified by our KYC Department via email regarding the results.
In case you have other questions related to the verification or financial processes, you can always reach directly our KYC department via email.
Moreover, we would like to inform you that you can always check the current status of your withdrawal transaction in your profile.
If you need more assistance, you can contact our Live Chat, as our agents are there 24/7 to help you.
Thank you for understanding,
Need For Spin Casino Representative
