Perfil de usuario | Casino Guru

Novato avanzado

Canadá

Spinight Casino

hace 1 mesOriginalTraducción

I’ve sent over a dozen emails with no response from customer service. You can’t even access the 24/7 chat. Every time I try to click the support chat button nothing happens. Bonuses sometimes are not credited to your account after deposit. No responsible gambling options. There policy is to contact via email for responsible gambling tools. THEY DO NOT RESPOND

Buena selección de juegos
Good game selection

Mal soporte
Bad support

Todas las reseñas de Spinight Casino

Mich003

Novato avanzado

Canadá

WildTornado Casino

hace 10 mesesOriginalTraducción

Very good experience with this casino ! Customer service was great and very fast payout

Pago rápido
Fast payout
Gran servicio al cliente
Great customer service

Todas las reseñas de WildTornado Casino

WildTornado Casino

hace 9 meses

Dear Mich003,

We deeply appreciate the time and effort you have taken to share your thoughts and experiences with us. Your positive feedback is highly valuable to us.

Rest assured, we are doing our best to meet your expectations and make our service more comfortable and pleasant every day.

Best regards,
Wild Tornado Casino Team

Mich003

Novato avanzado

Canadá

Videoslots

hace 1 añoOriginalTraducción

They have a lot of games but unfortunately I can’t play them. I made an account on Thursday and to activate my account I needed to deposit. I deposited $50 . I then go and try and play a game and I am restricted from playing because my account is not verified . No big deal I go and upload all my documents. I am still waiting to be verified 4 days later. The chat customer service is useless and when you email they do not answer.

Leer másLeer menos

mucho juego
Lots of game

Terrible servicio al cliente
Terrible customer service
Largo tiempo de verificación
Long verification time

Todas las reseñas de Videoslots

Mich003

Novato avanzado

Canadá

Arlekin Casino

hace 1 añoOriginalTraducción

Terrible Casino. Takes way too long to verify and I was denied my withdrawal because of over betting on a bonus. That information should be stated very clearly when accepting the bonus. I should not have to scroll down to the bottom on the home page to find the very small fine print of the bonus policy. I will not be wasting my at this casino again.

I uploaded my documents 3 days ago and I’m still not approved they are pending

Leer másLeer menos

Largo tiempo de verificación
Long verification time
Las reglas y políticas de bonificación deben indicarse claramente al agregarlas a un depósito.
Bonus rules and policies should be stated clearly when adding them to a deposit.

Todas las reseñas de Arlekin Casino

Arlekin Casino

hace 1 año

Hello Mich003!

We apologize for the inconvenience caused. Our payment officers acted strictly according to our Terms & Conditions, which state that max bet while playing with a bonus has to be 5 EUR or equivalent in another currency. I'm sorry to hear that your experience at our casino was clouded by this situation.

Our casino treats KYC verification seriously, and you were requested to provide the standard set of documents to prove your identity and your payment methods. As soon as all the requested information is provided, the verification process will be completed.

Regards,
Arlekin Casino.

Reseñas de mich003

Casino Guru

Queremos que los jugadores entiendan las apuestas.

Spinight Casino

WildTornado Casino

Videoslots

Arlekin Casino

Reseñas de mich003

Casino Guru

Queremos que los jugadores entiendan las apuestas.

Spinight Casino

WildTornado Casino

Videoslots

Arlekin Casino

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