hace 4 mesesOriginalTraducción
Hello my name is Shane Herbert, shan**************l.com. I have been with need for spin casino for a long time now and I have asked and asked to be credited for the bonuses of percentage and free spins like advertised and I'm am constantly given the run around and left begging for any bonuses through my account manager Ann and the assistance from the customer support is none existent. Just this last month I have deposited over $1000 and was refused both attempts at withdrawals for no reason eventhough my account is verified. I want to be treated fairly and equal as everyone else. I have been depositing for over a year with not one withdrawal approved.
- Promise the world
- Tell you what you want to hear
- Never pays out
- Bonuses are a hoax
- Customer service is rude and useless
- Flush your money, it'll be more fun
Need For Spin Casino
hace 4 meses
Dear shaneherbert2011,
Thank you for reaching out, and we are truly sorry to hear about the issues you’ve been experiencing. We appreciate your loyalty to Need for Spin and want to ensure you have a smooth and fair experience.
Regarding your bonuses, we’ve reached out to your personal account manager, Ann, who will be happy to assist you in getting any qualifying bonuses you’re eligible for. She’ll be in touch shortly to make sure you receive the promotions and benefits you deserve.
As for your withdrawal attempts, we understand how important this is to you, and we apologize for any frustration caused.
It seems our financial team sent you two emails on October 17, 2024, regarding the status of these transactions.
If you could take a moment to review those emails, it may clarify any requirements or steps needed to proceed with your withdrawals.
If you still have questions, please let us know, and we’ll work together to resolve this quickly.
Thank you again for your patience and understanding. We’re here to make this right for you, and please don’t hesitate to reach out if there’s anything else we can assist you with.
Best regards,
Need For Spin Casino Representative
Thank you for reaching out, and we are truly sorry to hear about the issues you’ve been experiencing. We appreciate your loyalty to Need for Spin and want to ensure you have a smooth and fair experience.
Regarding your bonuses, we’ve reached out to your personal account manager, Ann, who will be happy to assist you in getting any qualifying bonuses you’re eligible for. She’ll be in touch shortly to make sure you receive the promotions and benefits you deserve.
As for your withdrawal attempts, we understand how important this is to you, and we apologize for any frustration caused.
It seems our financial team sent you two emails on October 17, 2024, regarding the status of these transactions.
If you could take a moment to review those emails, it may clarify any requirements or steps needed to proceed with your withdrawals.
If you still have questions, please let us know, and we’ll work together to resolve this quickly.
Thank you again for your patience and understanding. We’re here to make this right for you, and please don’t hesitate to reach out if there’s anything else we can assist you with.
Best regards,
Need For Spin Casino Representative
