Reseñas de skroughie

Casino Guru

Queremos que los jugadores entiendan las apuestas.

hace 2 añosOriginalTraducción
Terrible site and customer service. Don’t get me wrong I love the games but I played though a free spin bonus in which I went to cash out at $430 knowing they would remove and anything over $100. A few weeks later it was rejected due to needing to make a bitcoin deposit of $20. Which okay I was fine but needed to wait for when I had funds available. So a month later I deposit $100 in BTC and of course the deposit time times out before the first confirmation so I explain that to customer service that the funds were sent to that BTC address and having screen shots and links to the process on the blockchain. They insisted that was wrong and then finally 5 hours or later they manually credited my account. Problem was when they were in my account they removed the $100 winnings that was already in there. The whole reason I was depositing BTC to the site to begin with. When inquired about the missing money they insisted I played it or that it never existed in the first place. Which even according to my account statement and play history clearly showed the removal Of the funds without recrediting it. One customer service person cause there must be 100 different names they use told me they removed it to add my deposit bonus back and to contact them when I was played through my funds. Which I did, only to have every other customer service person tell me that I already played it. When you do catch them in their lies the chat gets disconnected. Weird right. Anyways hope this warms others to stay away from this casino and any others associated with this group.
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  • Games are cool
  • Nothing else
  • Cashouts are non existent
  • Never get a straight answer
  • Shady to the bone
hace 2 añosOriginalTraducción
Quite possibly the worst free spins welcome package I have experienced to date. Games that either dont hit any win line or pay same as bet. There are much better options out there. 200 free spins over the course of 10 days. Is this bizzaro world 😵‍💫Recommend to stay away
  • Losing my intitial deposit fast so I wouldn’t deposit again
  • Free spins over 10 days
  • 200 spins but on 10 different games
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