SuperBoss Casino - Las opciones de retiro del jugador están restringidas.

the deposit was made by debit card. After I wanted to withdraw the amount, there is no option to withdraw to a debit card or bank transfer. I wrote to support and they replied that I can make a withdrawal through skrill, but it doesn't work there either, because this site doesn't work with my region of residence. At the moment I can't withdraw the amount and I want to withdraw it through my debit card. I don't want to withdraw it through cryptocurrencies

please help me to withdraw the amount.

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депозита е направен от дебитна карта. След като исках да си изтегля сумата няма опция за теглене към дебитна карта нито банков трансфер. Писах на support- а и те ми отговориха, че може през skrill да направя теглене но и там не става понеже този сайт не работи с моя регион на пребиваване. В момента не мога да си изтегля сумата а аз искам да я изтегля през дебитната ми карта. Не искам да я тегля през крипто валути

моля помогне те ми да си изтегля сумата.

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Dear Kalinkanev,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal issue.

Please understand, that the variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, contracts with the payment providers, and bank restrictions, all have a major influence. If a payment method was available for deposits, it doesn’t mean necessarily, that it will be offered for withdrawals too, also it can be discontinued at any time. Unfortunately, casinos are sometimes powerless and limited in offering payment methods to their customers.

Neteller seems to be available in your country. https://www.neteller.com/en/support/question/17/which-countries-are-serviced-by-neteller/

Please check out the guide to this payment method found here: https://casino.guru/neteller-casino-guide

Please let me know if this solution works for you.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Tomas

Dear Kalinkanev,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.