The player from Georgia had reported not receiving his payout from a Casino, despite his account having been fully verified. He had claimed that the casino's customer support was unresponsive and had failed to provide any information regarding his withdrawal request. His withdrawal, which had been pending since December 12, was no longer showing up in his account. He had only received $20 out of the $200 he had requested to withdraw. However, due to the player's lack of response to our inquiries for additional information and evidence, we were unable to investigate the case further. As a result, the complaint was rejected.
El jugador de Georgia informó que no recibió su pago de un casino, a pesar de que su cuenta había sido completamente verificada. Afirmó que el servicio de atención al cliente del casino no respondió y no proporcionó ninguna información sobre su solicitud de retiro. Su retiro, que estaba pendiente desde el 12 de diciembre, ya no aparecía en su cuenta. Sólo había recibido $20 de los $200 que había solicitado retirar. Sin embargo, debido a la falta de respuesta del jugador a nuestras consultas de información y pruebas adicionales, no pudimos investigar el caso más a fondo. Como resultado, la denuncia fue rechazada.
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