Wild Pharao Casino - La retirada del jugador se retrasa.

Hi!

I have already made successful withdrawals at this casino, but now nothing is coming. I received the payout of 1000€ on 6.6. requested, on 16.6. it was confirmed. To date, however, it is not in my account. Can you please help me get my money?

Thanks and best regards

Hallo!

Ich habe in diesem Casino bereits Auszahlungen erfolgreich getätigt, nun kommt aber nichts mehr. Ich habe die Auszahlung in Höhe von 1000€ am 6.6. angefragt, am 16.6. wurde sie bestätigt. Bis heute ist sie aber nicht auf meinem Konto. Können Sie bitte helfen, damit ich mein Geld bekomme?

Danke und herzliche Grüße

Hello spaskia2510,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Wild Pharao Casino. Please allow me to ask you a few more question before we would move forward.

Is your account fully verified and if yes, since when exactly? When was the last time you contacted the casino and did they respond to you since? Did you accumulate your balance from real money or did you use any kind of bonus?

Please note that the withdrawal may take up to 14 days to be paid out after finishing the verification process if you haven't been verified yet.

Looking forward to your answer.

Regards,

Nick

Dear spaskia2510,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now closed for the above mentioned reason.