1xBet Casino - El jugador experimenta un retraso en el retiro en 1xbet.

Hello, I have been facing a problem for a long time. 1xbet bookmaker does not give me money. They set limits on events and canceled withdrawals. After that, they asked for photos with documents and a phone. After that, they requested receipts for three months. I gave them everything. After that, the support service does not respond to messages. It's been going on for over a month. I really need this money.

Hello KETUT13,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 1xBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

Dear KETUT13,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.