APXBET Casino - El jugador experimenta un retraso en el retiro de Nashbet.com.

Good evening,

I am writing to file a complaint against Black Ocean N.V, the company behind the gambling sites nashbet.com, apxbet.com, and copagolbet.com, for not processing my balance and letting me withdraw my funds. I have an account on nashbet.com where I have had a balance of 688 euros for 4 months. Despite my consistent effort to make a withdrawal, it always gets declined. I have verified my account but to no avail. The live support is unresponsive, and I receive no responses via email, not just from nashbet.com but also from the other sites apxbet.com and copagolbet.com. I request assistance in recovering my funds. I have tried everything, but they simply seem to not care.

Best regards,

Boa noite,

Venho por este meio fazer queixa da Black Ocean N.V empresa dos sites de aposta nashbet.com apxbet.com e copagolbet.com por não processar o meu saldo e deixar levantar os meus fundos. Tenho conta no nashbet.com e tenho 688 euros de saldo faz 4 meses, consistentemente tento levantar e dá sempre rejeitado. Verifiquei a conta mas sem sucesso, o live support não funciona, e tenho sempre 0 respostas via email. Não só do email do nashbet.com mas como dos outros apxbet.com e copagolbet.com Por favor necessito de alguma ajuda para reaver os meus fundos. Tentei de tudo, mas sem efeito simplesmente nao querem saber.

Com os melhores cumprimentos

Hello zarteck322,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with APXBET Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that 1 complaint may be related to 1 casino only.

Looking forward to your answer.

Regards,

Nick

My problem is with nashbet.com which is from the same COMPANY as Black Ocean BV. I have 688 euros stuck there, and no one answers me. my company from APXBET and COPAGOLBET. I uploaded my documents in November and December of last year (2023). I never used any bonuses. The casino never responded to me via live chat (always offline and not via EMAIL, some emails don't even exist, they bounce back). Please help me contact Black Ocean BV to pay me the funds from nashbet.com

O meu problema é com o nashbet.com que é da mesma EMPRESA a Black Ocean B.V. Tenho lá 688 euros presos, e ninguém me responde. a minha empresa da APXBET e da COPAGOLBET. Dei upload dos meus documentos em novembro e dezembro do ano passado (2023). Nunca usei bônus algum. O casino nunca me respondeu via live chat( sempre offline e nem via EMAIL alguns emails nem existem, voltam para trás). Ajudem me a contactar a Black Ocean B.V para me pagarem os fundos do nashbet.com

Hello zarteck322,

This complaint will be now closed as you have a different one open regarding Nashbet.com. Please always submit a complaint only 1 casino which is the concrete issue related to.

Regards,

Nick