Beem Casino - La retirada del jugador se retrasa.

I made a withdrawal of 150 euros a month ago. Write an email several times a week where it is only said that they only take care of it, nothing has happened since the update, the casino does not pay out and the next problem is the payout history is not visible. Luckily I still have a screenshot where the proof of the payment is. I will soon take legal action.

Ich habe vor ein Monat eine Auszahlung von 150 Euro getätigt. Schreibe mehrmals die Woche eine email wo nur gesagt wird das sie sich nur kümmern trodzem passiert nix seit dem Update zahlt das casino nicht aus und nächstes Problem die auszahlungs historie ist nicht sichtbar. Ich habe zum Glück noch ein screenshot wo der Beweis der auszahlung ist werde demnächst gerichtliche Schritte einleiten.

Hello Zdzihor,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Beem Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Yes, the joke is I was verified but after the update you had to do the verification from the beginning. The etz loosely lasts 22 days and no, it was not a bonus but real money. I've been emailing support for about 10 days and when I log in, the answers are no longer available to me either, so the site has been a pure scam since the update. I don't get any answers but daily bonus spam advertising so that you can make a deposit

Ja der Witz ist ja ich war verifiziert aber nach dem update musste man von vorne machen die verifizierung. Die etz locker 22 Tage dauert und nein es war kein bonus sondern echtgeld. Ich habe seit ca 10 Tage immer wieder Email und beim einloggen support geschrieben die Antworten mir auch nicht mehr also ist die Seite seit dem update reine Betrug. Antworten kriege keine aber täglich bonus Spam Werbung damit man Einzahlt

Dear Zdzihor,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of Beem Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate. We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Beem Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.