Bet2U Casino - La retirada del jugador se retrasa.

In the cast till 2 years ago i didn't have problems for withdrawl.

Then I made a stop from betting ,this June I received offers of free bet on deposit.

Total...I have 779 to withdrawl and After 10 days of pending withdrawl of 500 due to their limit they continues to tell me via chat live that Is in processing my withdrawl...the support email doesnt answer..

So... I Will try next week to write to the bank where Is see the deposit...but I know that I loose all...

Any suggest?

Hello gabrav,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Bet2U Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if you played sport betting or casino? What kind of bonus did you use - can you send the link of it?

Looking forward to your answer.

Regards,

Nick

My controversy is about the earnings from sports bonuses, and from some betting, all about sports, and from some small winnings with a few small casino wagers.

From mid-June to mid-July I received 4/5 offers on the deposit equal to 100% up to 100 euros with the sole obligation to bet the bonus on odds greater than 1.8sport.

I've read a few past posts about sending emails to bank addresses, but is that still valid as a suggestion?

La mia controversia è sui guadagni da bonus sport,e da alcunemie scommesse ,tutto su sport,e da alcune piccole vincite con qualche piccola giocata al casino.

Da metà giugno a metà luglio ho ricevuto 4/5offerte sul deposito pari al 100% fino a 100 euro con unico vincolo di puntare il bonus su quote maggiori di 1.8sport.

Ho letto qualche post passato di inviare email a degli indirizzi bancari,ma è ancora valido come suggerimento?

Dear gabrav,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of Bet2U Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate. We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Bet2U Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.