Binobet Casino - El método de retiro del jugador está restringido.

I made a deposit with a card and I want to make a withdrawal and it only says to do it with bitcoin and I don't have an account. It doesn't give me any other method

Έκανα κατάθεση με κάρτα και θέλω να κάνω ανάληψη και βγάζει μόνο να κάνω με bitcoin και εγώ δεν έχω λογαριασμό.Δεν μου δίνει άλλη μέθοδο

Dear dimitrissmirnaios,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand that the variety and accessibility of payment methods are not managed by the casino exclusively. Several factors, such as the Licensing Authority, geolocation, contracts with the payment providers, and bank restrictions, all have a major influence. Therefore, this doesn’t necessarily have to be the casino’s mistake.

• Have you made any successful withdrawals before?
• Have you tried contacting the casino regarding this issue?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Kristina