Eldoah Casino - La cuenta del jugador fue bloqueada.

My account has blocked foe no reason

Hello Kunsang,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Eldoah Casino. Please allow me to ask you a few more question before we would move forward.

When exactly was your account blocked? Did you ever deposit into the casino? Was your account already verified? What did the casino respond when you contacted them regarding your issue?

Looking forward to your answer.

Regards,

Nick

Yes yesterday i create my account but i havnt deposit yet though i get 5 thou coupon so i played from that and i lost but suddenly when i try to sign in again then theres come your acount has blocked no reason at all

Hello Kunsang,

Please note that unless you had any balance on your account, the casino has every right to close your account. It would be a different scenario if you would have balance on it but in such cases there is nothing we are able to do.

I would recommend you to browse our top rated casinos and find a different one - https://casino.guru/top-online-casinos#tab=RECOMMENDED

Be sure to verify your account before even depositing anywhere.

The complaint will be now closed.

Best regards,

Nick