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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Respuestas a quejas de Tomas Biscuit

Español
Hello elifkaratas35,I tried to get in touch with the casino on several occasi... hace 2 años
Hello all,We looked at the evidence the casino provided, and after careful co... hace 2 años
Thank you for the reply, kjfqc0422I will now close the complaint as 'rejected... hace 2 años
Dear ggallai85,I tried to contact the casino repeatedly, after their first re... hace 2 años
I am glad to hear that, jnaidoo69. As the complaint has been successfully res... hace 2 años
Great news SuperKyzer,I am glad you were able to withdraw your winnings! Than... hace 2 años
Hello jose84ny,It seems that this issue was resolved, but without confirmatio... hace 2 años
Dear dan1,While it is normal for a casino to have a rule stating one account ... hace 2 años
Hello Gucio0101,It seems that this issue was resolved, but without confirmati... hace 2 años
Dear sunnykuk81, Again, I am sorry for the entire situation. We will now clos... hace 2 años
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