Tema general sobre 1xSlots Casino (página 4)

Hola, ¿qué pasó cuando el casino rechazó tu retiro? ¿No recibiste ninguna razón? ¿Verificaste tu cuenta aquí o no fue necesario? ¿Jugaste con el bono o no? Avísame, por favor.

Good morning!

Please don't be so categorical. We care a lot about our clients and are always happy to help them. Yes, unfortunately, sometimes due to technical reasons some withdrawal methods may not be available, but we can always provide alternatives. We need additional data to verify the information fully. Please contact the support team on our website. Operators will be able to advise you at any time regarding the withdrawal of funds. We are sure that we will be able to help you quickly resolve the problem.

Kind regards,

1xSlots Team

I don't receive any reason and I didn't play with bonuses, I played with money that I deposited through my only Astropay account and when I withdraw using the same method they just reject it; then what they do is take away the Astropay withdrawal option and when the Astropay withdrawal option comes back a week later they continue to reject it. And I've been like this for a month now.

The only alternative they gave me was to deposit 70 thousand pesos through Binance and play 50% of the amount, meaning that I basically gave them money so I could withdraw it later. And no one guarantees my withdrawal either.

The truth is that I am categorical because in their policy they stand out, as I mentioned before, deposits and withdrawals are supposedly IMMEDIATE and a month ago I have been trying to withdraw my money without any solution.

This has to be a joke, if I were to bet on nonsensical and incoherent answers from you, I would win millions. Those three games you mention are not available for my user.

They really do make themselves felt.

At least I deserve a good bonus without the condition of betting millions to be able to enjoy the bonus after so much disrespect on their part, this is not how you should treat a client who gives you millions.

I am attaching the full evidence of what I am saying and that you are giving me without realizing it. In the attached image, it is supposed that they are giving me a bonus of $50,000 where I must bet $1,750,000 to be able to collect.

So we are talking about losing a sum of $1,750,000 to be able to earn only 2.85% or $50,000.

.

I'm dying to see how they refute this too, I bet it'll be a dumb answer.

Entiendo, pero también veo que el casino está intentando resolver la situación contigo. Así que intenta ponerte en contacto de nuevo y tal vez encuentres un punto en común y puedas retirar dinero mediante un método diferente. A veces pueden surgir problemas técnicos, pero siempre que se resuelva rápidamente, espero que no haya otro problema.

Te deseo mucha suerte.☘️

We would like to clarify the situation in several aspects. If you look at the slots we recommended above, the first two are available for Argentina and you can try your luck on them!

You can find bonuses on our site of different types, whether in the form of free spins with different conditions or, for example, funds for the balance in the bonus account. If we look at the bonus presented in the screenshot, it was received as part of the "Lucky Monday" promotion. This promotion provides for crediting 50% of the deposit to the bonus balance. When betting, you do not risk real funds, as bets are made entirely with bonus funds.

As already reported, the site also has bonuses that require real money betting, but in the process of betting you can lose and win. It all depends on your luck! Whether you use the bonus program or not is your decision, but our service offers completely different promotions. Many of them can be found in the "Promo" section. If you have any questions, we recommend contacting support. There specialists will be happy to help you at any time.

Kind regards,

1xSlots Team

All set

¿Qué se supone que significa eso, por favor? No lo puedo decir por mí mismo.

Do you realize what you are clarifying? THE DECEPTION IS ABYSMAL.

First, they sell it as a "BONUS" when you yourselves have just defined it and I quote: "you do not risk real funds" in other words, it is a complete deception. Now how are you able to claim that you give a 50% bonus if to really become the owner of that "BONUS" I must lose 3500% of the bonus value, are you aware of what you say you give as a benefit? Furthermore, it does not always work. I am going to attach another photo so you can tell me what happened here since the supposed "BONUS When betting, you do not risk real funds, since the bets are made entirely with the bonus funds." (these are your words, gentlemen). This time it became so real that it took my real money. Look at the photo. If the case is as you indicate, at least 100,000/2500,000.00 should appear. Instead, all my money was stolen.

In such a case of a legal claim, how much do you think I should tell the lawyer the figure is? It could be millions, right? If for once you have some shame and honesty and this is not made more public and scandalous about your shameless theft, I can reach an agreement for 2,500,000 and we'll leave the matter here.

Please look carefully at the photo and be consistent.

Good afternoon!

We would like to clarify that bonuses work differently, as we mentioned earlier. In the first screenshot you sent, the bonus shown is used with the bonus balance. In the second screenshot, we see a gift, which is wagered with the real balance. Whether or not you use this gift is entirely up to you. We have no influence over the outcome of the bets you place. For example, if the bet is 2,500,000 ARS, you will need to wager a total of 2,500,000 ARS to release the 100,000 ARS bonus on your real balance. During the betting process, you may win or lose funds, but the bets themselves are what count. It all depends on your luck. If you don't like a bonus, you can choose not to use it or remove it by clicking on the trash can icon in the "Bonuses and gifts" section.

If you are interested in a specific bonus, we recommend that you contact our Support team. Our experts will be able to offer detailed instructions on each promotion and provide more details on wagering requirements, if necessary.

Yours sincerely,

1xSlots team

Boa tarde!

Gostaríamos de esclarecer que os bônus funcionam de maneira diferente, como mencionamos anteriormente. Na primeira captura de tela que enviou, o bônus mostrado é usado com o saldo de bônus. Já no segundo screenshot, vemos um presente, cuja aposta é feita com o saldo real. A decisão de usar ou não esse presente é inteiramente sua. Não temos qualquer influência sobre os resultados das apostas que realizar. Por exemplo, se a aposta for de 2.500.000 ARS, será necessário apostar um total de 2.500.000 ARS para liberar o bônus de 100.000 ARS no seu saldo real. Durante o processo de apostas, você pode ganhar ou perder fundos, mas as apostas em si são o que conta. Tudo depende da sua sorte. Se um bônus não lhe agradar, pode optar por não utilizá-lo ou removê-lo clicando no ícone da lixeira na seção "Bônus e presentes".

Se estiver interessado em algum bônus específico, recomendamos que entre em contato o nosso Suporte. Nossos especialistas poderão oferecer instruções detalhadas sobre cada promoção e fornecer mais detalhes sobre os requisitos de apostas, caso necessário.

Atenciosamente,

equipe 1xSlots

1XSLOTS casino does not allow you to win money, I was able to withdraw money normally through astropay at first, but after I won a large sum, they BLOCKED the system for me to withdraw the money, then with excuses that it was not possible, that I had to wait, etc. I wrote to them 20 times in the online chat, sent the documents, and they waited for me to gamble all the money and lose it. I do not recommend the casino, they are mobsters and thieves, the same thing happened to a person above as to me. Choose another casino. SCAM.

The same thing happened to me, at first I was able to through astropay, and then the problems started, when I won a significant amount of money, this scam is done with the intention that one loses all the money won, making the player wait, with charlatan excuses. Do not play at this casino, NOT RECOMMENDED.

I lost my money, because they made me wait, I asked them through the chat 20 times to withdraw through astropay (even though I could have done it before) disgusting mobsters.

Lamento mucho tu experiencia en este casino.

¿Puedo preguntar cuándo exactamente solicitaste el retiro?

¿Puedes iniciar sesión en tu cuenta ahora o todavía está bloqueada?

Creo que nuestro equipo de quejas podría intentar ayudarle a resolver este problema si está interesado.

¿Cual fue el motivo que te dieron para bloquear la cuenta?

Por favor, presente una queja aquí y la investigaremos con seguridad.

Good day!

We would like to clarify the situation a little for you.

Our service is duly licensed and under no circumstances can it carry out fraudulent actions, influence your winnings or losses, or other aspects of the game. It is worth noting that we do not restrict in any way the possibility of withdrawing funds. As for the available payment methods, if one of them is not technically accessible, we are always ready to offer you alternatives to carry out your transactions (whether for deposits or withdrawals).

We are here to help you and analyze the situation in detail. Unfortunately, however, we do not have enough information about your account at this time to perform a full analysis. In order to get an accurate answer to all your queries, we ask you to contact customer support on our website. There, our specialists will be available to answer all your questions, both day and night. We are confident that we can resolve any issues that may arise.

Thank you for your understanding!

Kind regards,

1xSlots Team

La plataforma tiene problemas para habilitar bonificaciones, ya que requiere que los usuarios se pongan en contacto con el servicio de atención al cliente para activarlas. Este proceso es incómodo y perjudica la experiencia del usuario. Además, si bien es obligatorio vincular un número de teléfono móvil, los usuarios pueden registrarse sin él, lo que genera confusión y pasos innecesarios. Por último, la plataforma solicita datos personales como el país de nacimiento, lo que considero innecesario y potencialmente discriminatorio. La identificación oficial (por ejemplo, licencia de conducir o tarjeta de residencia permanente) debería ser suficiente. Esta práctica parece una discriminación y plantea inquietudes sobre el uso de datos y la privacidad.

¡Saludos!

Esperamos que este mensaje le llegue bien. Permítanos aclararle con más detalle los puntos planteados en su comunicación anterior.

Las promociones y bonos que ofrece nuestro servicio están completamente automatizados y no requieren la intervención de nuestro equipo de soporte. La asistencia de nuestros especialistas solo es necesaria en caso de dificultades técnicas imprevistas o si se ha producido una irregularidad en el proceso de activación por su parte. Si necesita una aclaración sobre los requisitos de recepción o apuesta de cualquier bono, nuestro equipo de soporte está disponible a través del chat en línea o en .

En lo que respecta a la cumplimentación de su perfil, los campos como "Lugar de nacimiento" no son obligatorios. Para utilizar plenamente nuestros servicios, complete únicamente los campos marcados con un asterisco (*) en la esquina superior derecha de cada campo de entrada, junto con el número de su documento de identidad válido.

Nos comprometemos a garantizar su máxima comodidad y satisfacción. No dude en ponerse en contacto con nosotros si necesita más ayuda.

Le deseamos mucho éxito en todos sus proyectos y buena suerte en sus actividades de juego.

Atentamente,

El equipo de 1xSlots