No me dieron respuesta vía email, así que esperaré un poco más. Solo informo estos problemas porque les está sucediendo a ambos casinos al mismo tiempo. No sé si uno está conectado con el otro. Es bueno que los jugadores se mantengan alerta.
It's good that you came and shared your experience. Just as you say, other players will at least see something about the casino.
I noticed that the casinos have the same owner, that's the relationship between them.
Anyway, when the casino replies to your email would it be possible to let us know ?
Sí, definitivamente te lo haré saber.
La verdad ya no lo puedo creer, 1xslot siempre tiene algún problema para retirar. Partamos de que su método es una cagada, vos para cargar tenes que seleccionar alguna billetera de todas las que brindan. Yo por ej uso astropay, método que siempre esta habilitado para depositar pero nunca para retirar.. ya me paso muchas veces de esperar semanas hasta que lo habiliten... casualidad no creo. Si vos usas este método de retirar con lo que depositaste, astropay no deberían tenerla mas, porque nunca la tienen habilitada para el retiro y si les mandas mensajes siempre te dicen lo mismo. En cualquier casino legal, cargas y retiras cuando se te cante sin ningún problema.. estos muchachos lo hacen apropósito. Ultima vez que juego a esta pagina de mierda, que hace 1 semana tengo 300k para retirar y siguen sin habilitar astropay. VERGUENZA
Is there any possibility for you to switch to some other payment method that is available in this casino for the withdrawals as well, perhaps? Just to avoid all the delays, you know.🤷♀️ I would think that it could be the best solution to this.
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shame on a site, if a game gives you once, never play that game again because it doesn't give anything, just a lot of empty spins.. this site is overrated with a rating of 8/10, it's a disgusting 1/10 unplayable unscrupulous rip-off site which breaks the rules, ignores responsible gaming, does not set limits or close profiles, even if you ask and report you are having problems, a very good advice for those who have not yet registered, do not do it because no one offers a gaming experience
Good afternoon!
I'm sorry to hear that you have had a negative experience with our service. We are reaching out to you to clarify the situation, offer assistance, and provide some information about our project.
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shame on a site, if a game gives you once, never play that game again because it doesn't give anything, just a lot of empty spins.. this site is overrated with a rating of 8/10, it's a disgusting 1/10 unplayable unscrupulous rip-off site which breaks the rules, ignores responsible gaming, does not set limits or close profiles, even if you ask and report you are having problems, a very good advice for those who have not yet registered, do not do it because no one offers a gaming experience
Hello, did you go through all that you wrote in the casino ? What is the reason if they didn't want to close your account ? When you said you had problems, what answer did you get ?
Try to be a little more specific please.
When I first wrote a limit on the page, I was asked to explain what was wrong with the page...he explained that the page is unplayable, the RTP is very bad for all games and I want a limit, then came the usual explanation that license providers blah blah blah... but they didn't do anything, then I looked at their financial email address, where I wrote first I want a limit, then I wrote exclusion because I play nervously, I can't control myself, but they didn't even answer anything... yesterday I also sent a complaint to their department, but I only got a system email saying that they had received it and nothing more came
I would say that they probably have to process and deal with such a request first, and then they can write you something more specific. But it shouldn't take long in my opinion because casinos should take these things seriously.
So like I said, if you think the casino can't help you close your account, you can ask our team and file a complaint and we will try to help you.
But that's just my idea.
the license of this site should be revoked immediately, because it's a shame that it has a license...it's okay that sometimes it doesn't give anything, but this miserable site never gives almost anything, casinoguru staff, try it out, register as a player and play for a few days , I think you should improve the 8 grade to 0.8, there are no words for how pathetic the setting is, but it must be among the 3 worst sites on the entire internet, how dare they allow this to be done
Hmm if you have such a feeling in this casino it will be best not to try here anymore. I'm sure there are many other possibilities and if you are not doing well maybe it wouldn't be a bad idea to take a break. I don't like to see players having similar feelings and I would prefer if everyone was winning but we know it doesn't work that way.
Hola a todos.
Resulta que gane jugando en 1xslots donde hago todos mis depositos via AstroPay y cuando quiero hacer el retiro me dicen que esa billetera ya no esta disponible. Semejante y tamaño robo el que me estan haciendo. Porque si está disponoble para deposito pero no para retiros. Segun ellos debo hacer un nuevo deposito desde otra billetera, jugar ese nuevo dinero depositado y perderlo para que validen esa nueva billetera como mía y recien ahí me pudean pagar lo que gane anteriormente, Un absurdo enorme. Tremendo robo, estafa no jueguen en 1XSLOTS es un dolor de cabeza retirar el dinero.
Donde puedo denunciar esta plataforma?
Hi, this is a pretty sad situation you've gotten yourself into. It is usually recommended to withdraw the same way you deposited, but the casino doesn't always have to have both options for withdrawing and depositing. However, if you have to choose an alternative then it would seem logical to me to just make a verification deposit of that method and the casino should pay you out normally without you having to play again.
How much do you have to deposit and what wagering is there ?
Please let me know.
Jaro, gracias por responder. No es justo y es de muy mala fe que el casino IMPONGA reglas y variantes siempre a su favor cuando ellos exsisten gracias a nuestro dinero. Ademas es contradictorio porque si son capaces de recibir dinero sin pestañar ¿por que presentan siempre un inconveniente para pagarte? Deberian ser muy claros antes de aceptarte el dinero y decirte "Sr apostador aqui somos un fraude, le vamos a inventar y argumentar muchas condiciones a la hora del retiro" entonces un jugador directamente no le apuesta y ellos no sobreviven, estan demasiados protejidos y son muy prepotentes, irrespetuosos y poco claros con todo. Un individuo no puede andar creando billeteras tras billeteras solo porque a ellos se les antoje, si una persona crea muchas billeteras luego el estado o el gobierno lo persiguen por temas impositivos, y la persona se expone a eso solo porque el casino se queda con su dinero y le inventa artimañas para pagar. Eso esta muy mal. Tantos terminos y condiciones que siempre te quieren hacer saber que ignoras, sin embrgo en esos terminos y condiciones jamas se respeta los derechos del consumidor cuando en realidad ellos son nuestros empleados porque existen y progresan gracias a nuestro dinero, respondame que pasaría si nadie apuesta? Cierran y pierden verdad? Deberian hacer mucho incapie antes de recibir una apuesta mostrando claramente los detalles del retiro, asi uno decide si jugar o no y en ese momento uno se hace responsable por cualquier inconveniente a futuro. Pero si uno cumple con todo lo establecido en terminos y condiciones aun asi no te pagan, no podemos estar a merced de que hoy deciden no pagarte y tal vez mañana tampoco y asi sucesivamente. Al operador que me atendio en 1xslots le pregunte lo siguiente: ¿si creo una billetera nueva de la que ud me indica, hago el deposito y vuelvo a apostar ud me garantiza al 100% el retiro siguiendo al pie de la letra todas sus indicaciones? el operador no me contesto, ahí es donde se exponen como fraudulentos, ladrones o llamelos como quiera. Responder eso habria calmado las aguas, pero no me ocntesto, comenzo con artimañas, excusas y palabrerios, o sea pierden toda la credibilidad Jaro, se entinde?
Of course I understand this situation well.
So if you think the casino is just looking for excuses and not trying to help you, you have the option to lodge a complaint with us and we'll see how it goes if our team tries to help you. What do you think? Think you'd try it ?
If so, then tap on this link. ⬅️
I believe you could be helped so that you would eventually get the money.
I swear on my life, I have never come across such a disgusting game settings page.. there is no such thing... these service providers that are here should be investigated because a service provider operating with a license does not do such a thing as to continuously return a maximum of €20 out of €100, but rather 10€ mostly..for a game with a bet of 200ft (0.5€) it goes to 80000ft (200€) before he adds the radish bonus and gives 7€..the RTP is constantly getting worse, only today I didn't play for half an hour from 100000ft At a bet of 100-200 ft.. I would bet that copied service providers or it is very much arranged not to give anything... this is a really pathetic site.. I curse the day when I registered, I can't tell you what I could do who is involved in the operation of such a site buy...well no
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