Hola, cuando hice clic en el enlace para presentar una queja ante el casino amunra
Sucedió que no pude escribir en la columna donde quería describir mi situación, cuando estaba escribiendo, las letras empezaron a desaparecer, así que no sé qué está pasando. ¿Puedes ayudarme por qué sucede esto?
Hola, en el enlace al hilo de quejas, las palabras se eliminan inmediatamente, por lo que no puedo describir mi situación.
No se porque no funciona
¿Alguien tiene alguna experiencia con estimulación?
Well in this case I would recommend to try to delete cookies, alternatively another device and browser. If it's still a problem, be sure to get in touch and we'll try to find out what's going on.
Hola me encuentro expulsado del casino amunra porque al preguntar en el chat en vivo en que momento fue mi retiro declaré ser adicto al juego y en este caso me dijeron que hubiera perdido mis ganancias y me expulsaron. Ahora digo que jugué todo mi sueldo esperaba la ganancia de 500€ que hice con mi propio dinero y no con bonos ¿qué puedo hacer para recuperar mi retiro? Espero su ayuda.
Hey, do I understand correctly that they took all your money for saying you addicted to gambling ? I mean, that doesn't seem like a fair move by the casino.
If this is the case, then I wouldn't hesitate to file a complaint right away where our team will try to investigate and help you.
You can find the link here. ⬅️
Are you in ?
Hello. I also had problems with this casino as soon as I requested a withdrawal. I can't solve this problem for 5 months. since April 2024. Now I filed a complaint here on the site, but I still haven't received a response from the casino. I hope to somehow solve my problem.
I can see that unfortunately, until now, the casino has not been willing to cooperate with your complaint. It is a shame whenever a casino doesn't even try to explain the situation and our team is not able to move forward.
May I ask, though, what exactly the problem is there? Why do they need the residence permit document from you?🤔
I am just trying to better understand the situation, you know.
I also do not understand why they need this document. I provided the casino with many other documents such as a passport, a foreign passport, a driver's license, a bank statement, utility bills. Kazhino simply does not want to pay out money, constantly coming up with new demands. At the same time, the amount that I won from the Casino is 96 euros.
I bet Romi was interested in whether the casino explained the purpose to you. Did they?
No, they didn't explain the situation. It's a really bad situation when a casino asks for a document that they can't provide to avoid paying out. They are probably trying to avoid their obligations this way.
As I can see now, the casino replied in your complaint thread but still did not give the answer to why they need this document if you are not able to get it anymore, as of the reason that you don't need to.🤷♀️
Unfortunately, we need to wait a bit longer to learn how this situation will unfold.
I will surely keep my fingers crossed for the promptest resolution of it.🤞
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