hace 1 año
Si quieres hablar de cualquier tema relacionado con Bets24 Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre Bets24 Casino
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hace 1 año
Did anyone try a withdrawal on this website and if so, how long did it take or did they not pay at all? Any feedback would be appreciated
ResponderCitar1
hace 1 año
Unfortunately, we have not much information either; only 2 user reviews were submitted, for example. You can read them here to see that they are not very positive, though.🤷♀️
I hope you stay away from this casino now.
hace 1 año
hello registered here and I always check my personal details and they suddenly changed, I have been waiting for 60 hours for verification, my whitdraw has already been cancelled 5 times.
hace 1 año
Hello, how is it possible that your personal info has changed? Do you have any screenshot of before and after? What specifically has changed? You won't get the withdrawal until you pass the verification successfully so you'll have to wait for that.
Could you let me know how it will develop further?
ResponderCitar1
hace 1 año
hello my date of birth has changed the month and day and my house number I have no proof but I am always very careful about that they say verification can take 92 hours that is tomorrow so I am curious
hace 1 año
Sure, please let me know what they told you, because it's strange if that happened. I might take a screenshot now for future reference in case something changes again and we'll see how it goes.
I'll wait for your reply.
hace 1 año
hello
i have make screenshot i need wait 96 hours they say that is tommorow after 96 hours i let you know thankyou
ResponderCitar1
hace 1 año
im now verrified im waiting for the whitdraw now i keep updating
hace 1 año
After 90 hours I was finally verified, although it was strange at first. I registered with the correct information, but they changed my date of birth, but I was still verified and I thought I could cash out, but it keeps getting canceled and when I ask the reason in the chat, they ask me to send an email for the answer, but they never send anything back. On Monday I had already sent an email, it is now Friday, no response. The chat supposedly cannot do anything and asks to send an email to explain why my payout is not successful (I do not use a bonus).
hace 1 año
It is great that your account is verified now, for sure.
And, yeah, usually the live chat doesn't know any details regarding withdrawals, and that is why it is always better to get to the support by email.
Surely let us know, though, if they reply to you, and if you feel that the whole thing isn't moving forward, our complaint team will surely try to look into it.
ResponderCitar1
hace 1 año
A mí me pasó exactamente lo mismo hace unos meses. Excusas todo el rato y las solicitudes de retiro se cancelan una y otra vez. Después de estar así un par de semanas, terminé perdiéndolo todo.
Ojalá consigas tu dinero, pero lo veo difícil. Mucha suerte
ResponderCitar1
hace 1 año
hello
my whitdraw is stil pending i think later on the day it wil be rejected whitout a reason and email no response i let you know
hace 1 año
that is sad they rejected every whitdraw for no reason if you ask a reason they ask for a email they never answer im dont know what to do and im never gamble on a casino that is not in my country and im dont gamble my whitdraw i leave it
Editado
hace 1 año
If they keep rejecting your withdrawal without giving you a reason and tell you to write to an email to which they don't reply, then definitely let them know and then I will probably recommend you to open a complaint. It may be true that they have a high volume of withdrawals, but it definitely shouldn't take long to know that you don't know anything about your money.
So I will wait.
ResponderCitar1
hace 1 año
hello,
they stil dont answer and dont want give information i waiting till tommorow and then i start a complain
hace 1 año
i get this email verry strange
hace 1 año
tool the whitdraw option away from me
hace 1 año
Are you aware that you got some VIP level money? Did you ask for it or did you get it based on something you had to fulfill? According to what is written in the email you will not be able to withdraw until you complete the wagering, because you don't see any payment methods.
hace 1 año
Mi consejo es que pongas una queja. Es probable que ni aún así recuperes tu dinero, pero es la única forma de que le bajen la valoración al casino y alertes así a otros jugadores.
mucha suerte
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