Blockbet is the best project ever
Blocksbet is one of the best casinos, amazing project!
Hello, seems our findings abou this casino are not in the same tone. 🙂
https://casino.guru/blockbets-casino-review#tab=js-tab-detail-homepage
Would you mind sharing more about this awesome project, please? How much have you deposited, for instance? What about the support: is it good? Is chat available at all? Just add something so we know you actually play there, if you catch my meaning. According to our findings, the States are restricted from its services. What do you say about that, for example?
This is the best casino I have ever seen and attend too all my life. More grace to your struggles
Hello, I could also use more details than just things that are generic. It would look more credible than one sentence from players who have the same country. 🙂
No quiero sonar descarado, pero se parece mucho a mi propia publicidad 🤷🏻
Good afternoon
I'm a player from Portugal and I have a complaint about this casino:
I opened an account about 1 month ago. After reading the Casino's terms and conditions and considering that there was a contradiction between:
"5.1.2. Using the Service if online gambling is prohibited for residents of your country or for anyone within your country;
5.1.3. Using the Service if you are a resident of, or accessing the Site from, any of the following countries: United States of America and its territories, France and its territories, Netherlands and its territories, and countries forming the Kingdom of the Netherlands, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao, and Sint Maarten."
and
"6.4. Citizens of certain countries, including the United States, Ukraine, France, Italy, Afghanistan, Lebanon, Syria, Jersey, San Marino, Armenia, Belarus, Russia, Kazakhstan, Azerbaijan, Lichtenstein, Montenegro, Andorra, China, Taiwan, Puerto Rico, Portugal, Mexico, Belize, Bolivia, Iraq, Iran and the Cayman Islands, are not allowed to create an account and deposit money on the Website.
I asked Blockbets customer support whether in fact Portugal was a restricted country or not, and received the following response (I have a supporting email - Ticket #245):
"Hey there, sorry for missing your chat. As we are a crypto casino we do accept players from Portugal. The terms & conditions are just to be safe in front of regulators I guess. The only countries we restrict from playing at our site is the USA, Netherlands & Cyprus.
Feel free to join us and let me know if you have any further questions :)
Best regards
Jason
BlockBets Casino"
After this answer, I was enlightened and made several deposits, and in one specific case, around $950 earned through a bonus was taken away from me, for not meeting the $2 maxbet requirement. Even though I wasn't happy, I understood the reasons and the initial deposit amount was returned to me and they even took the time to give me a symbolic rackback amount.
Meanwhile I received several emails with offers and even that I would have a VPI Host as I was reaching level 50 in the Vip System.
When you Register, i can confirm your Portuguese Phone number and also choose Portugal as your origin country (even tought you cant play pragmatic for example). But the website says VPN Friendly, so no problem...
I submmited my ID (for KYC purposes), and my portuguese ID was accepted (email proof also).
Yesterday, also during a bonus, I won $ 24000.00, and I was left with
$ 26000.00 after finishing a wager of $ 21500.00.
Deposits have always been made in crypto.
I tried to make a withdrawal of 1000.00$ and today I had my account closed by Blockbets and an email saying that the account had been closed for disrespecting the aforementioned clause 6.4 related to my country of origin and obviously I lost access to around 26000.00 $.
Therefore, I would like to obtain your assistance in resolving this situation. The terms and conditions are in fact abusive and contradictory as I have demonstrated and my Nationality was only a problem after i Win a big ammount of money in slots. Even in the review of the withdraw made before, nationality was not a problem.
P.S. - I visited several review sites, including TrustPilot and 95% of the positive reviews are fake.
Their Curacao Licence presented on Website, ended last August.
No quiero sonar descarado, pero se parece mucho a mi propia publicidad 🤷🏻
Yes, that's what it looks like to me too and that's why I asked more questions. But if the players don't answer more, everyone has a chance to make his own picture of how it is. We try to eliminate such things as much as possible. 🙂
Good afternoon
I'm a player from Portugal and I have a complaint about this casino:
I opened an account about 1 month ago. After reading the Casino's terms and conditions and considering that there was a contradiction between:
"5.1.2. Using the Service if online gambling is prohibited for residents of your country or for anyone within your country;
5.1.3. Using the Service if you are a resident of, or accessing the Site from, any of the following countries: United States of America and its territories, France and its territories, Netherlands and its territories, and countries forming the Kingdom of the Netherlands, including Bonaire, Sint Eustatius, Saba, Aruba, Curaçao, and Sint Maarten."
and
"6.4. Citizens of certain countries, including the United States, Ukraine, France, Italy, Afghanistan, Lebanon, Syria, Jersey, San Marino, Armenia, Belarus, Russia, Kazakhstan, Azerbaijan, Lichtenstein, Montenegro, Andorra, China, Taiwan, Puerto Rico, Portugal, Mexico, Belize, Bolivia, Iraq, Iran and the Cayman Islands, are not allowed to create an account and deposit money on the Website.
I asked Blockbets customer support whether in fact Portugal was a restricted country or not, and received the following response (I have a supporting email - Ticket #245):
"Hey there, sorry for missing your chat. As we are a crypto casino we do accept players from Portugal. The terms & conditions are just to be safe in front of regulators I guess. The only countries we restrict from playing at our site is the USA, Netherlands & Cyprus.
Feel free to join us and let me know if you have any further questions :)
Best regards
Jason
BlockBets Casino"
After this answer, I was enlightened and made several deposits, and in one specific case, around $950 earned through a bonus was taken away from me, for not meeting the $2 maxbet requirement. Even though I wasn't happy, I understood the reasons and the initial deposit amount was returned to me and they even took the time to give me a symbolic rackback amount.
Meanwhile I received several emails with offers and even that I would have a VPI Host as I was reaching level 50 in the Vip System.
When you Register, i can confirm your Portuguese Phone number and also choose Portugal as your origin country (even tought you cant play pragmatic for example). But the website says VPN Friendly, so no problem...
I submmited my ID (for KYC purposes), and my portuguese ID was accepted (email proof also).
Yesterday, also during a bonus, I won $ 24000.00, and I was left with
$ 26000.00 after finishing a wager of $ 21500.00.
Deposits have always been made in crypto.
I tried to make a withdrawal of 1000.00$ and today I had my account closed by Blockbets and an email saying that the account had been closed for disrespecting the aforementioned clause 6.4 related to my country of origin and obviously I lost access to around 26000.00 $.
Therefore, I would like to obtain your assistance in resolving this situation. The terms and conditions are in fact abusive and contradictory as I have demonstrated and my Nationality was only a problem after i Win a big ammount of money in slots. Even in the review of the withdraw made before, nationality was not a problem.
Hello, after all I've read it's quite strange that the casino allowed you to play here. Did you use a VPN right from the start or not ? Besides, if you asked if players from Portugal can play and they said yes, then it's the casino's fault I guess. Also, if you passed the verification without any problems, then I don't see where the casino shouldn't have paid you if they accepted deposits. This casino is not the best choice and the license you mention is Costa Rica.
I was going to recommend a complaint right away, but I saw that you have already opened it and are waiting for a review, so I hope that it will be possible to help you and it is good that you have kept the evidence.
I'm curious to see how it turns out in the end and how it will be resolved. If you have anything new, be sure to let me know.
I'll keep my fingers crossed.🤞
Hello,
Have you received all your winnings?
Regards
Hola mezclador
Al borde de no recibir nada, acepté la oferta del casino de recibir los 25k en criptomonedas del casino (en proceso de relanzamiento).
Podría ir bien o muy mal...ya veremos.
Hola mezclador
Al borde de no recibir nada, acepté la oferta del casino de recibir los 25k en criptomonedas del casino (en proceso de relanzamiento).
Podría ir bien o muy mal...ya veremos.
Could you let us know if you managed to get them all and if it went smoothly? I'm sure more players would be interested and maybe this information would help them.
I would be grateful. 🙂
Qué tipos más raros hay, ¿por qué me contactas si no quieres ayudar o dar tu opinión correctamente? No puedo entender a gente así. ¿Por qué preguntas? ¿Qué tipo de afirmación? ¿Qué pasaría si dieras la respuesta correcta a la pregunta? Después de todo, depende de nosotros si te creemos o no. La primera vez retiré $300 en criptomonedas y no hubo problema, pero hoy hice mi segundo depósito de $26 y quería el bono del 300% que llegó por correo electrónico. Pero cuando noté que no obtendría el bono ingresando el código porque el sistema no lo reconocía, notifiqué al servicio de atención al cliente que deberían reservar el bono manualmente para mí, ya que no fue aceptado.
Stella del chat en vivo me ignoró durante una hora, tras lo cual envié un correo electrónico al soporte diciendo que el servicio de atención al cliente me estaba ignorando y no había acreditado el bono. Creo que mi carta la puso nerviosa y ahora tengo que esperar al gerente, pero en ese sentido podría pedir un reembolso, tal vez no, no tengo idea. Lo que intento decir es que ellos hacen lo suyo, y como en mi caso fue solo una cantidad media, tuve suerte. Puedes ver cómo se comporta el soporte, a veces de esta manera y a veces de esa manera, probablemente siempre dependiendo del día. Pero en tu caso, con una suma tan grande, lamento mucho que tengas tan mala suerte. No pasa nada durante meses y si tienes suerte una vez, conoces a personas así. También puedo ver que eres un jugador de alto nivel que puede superar los límites, por lo que solo te aconsejaría que no juegues en un casino en línea, sino que vayas en vivo a una sala. No importa qué casino sea, con estas cantidades siempre tendrás problemas. Te lo digo desde el fondo de mi corazón. Y buena suerte
Even though I am not sure if you are trying to reply to someone's post or just writing this in general, I need to ask what exactly your post is about.🤷♀️
I could only understand that you didn't get some bonus. Right?
What was the reason for it, though, and did you solve the problem with the support already?
Se trataba principalmente del bonus, a la mañana siguiente me enteré que ella no estaba autorizada a hacer ningún cambio a los jugadores. Mi mayor problema esa mañana fue que no obtuve una respuesta a mi pregunta sobre por qué y para qué no recibí el bonus. Cuando el soporte estaba ocupado y vino el otro grupo, ni siquiera tardó 10 segundos en aparecer el bonus, ella no me respondió, podría haber dicho que no estaba autorizada, ¿verdad? Y el Mixxer me puso nervioso, no estoy del todo seguro pero tú y Jaro habían preguntado si podía agregar capturas de pantalla o algo similar, pero no llegó nada y no pude entender por qué no
Tienes razón en que a veces me meto en algo, algo con lo que también tengo problemas y no puedo aceptar en absoluto la injusticia. Por eso intento compartir mi experiencia en los casinos, ya sea negativa o positiva.
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