Hola, lamentablemente veo aquí en guru que se aceptan jugadores de Alemania. De acuerdo con las condiciones de bonificación, ¡esto está prohibido! !
gracias un like me agradaria 🙂 para mejorar mis puntos para mi perfil muchas gracias
Hello. 🙂
Just a thought, is it possible that only bonuses are excluded for Germany?
Sometimes the country isn't fully restricted. I'm just asking. Can you ask the chat operator? That would be interesting.
What do you think?
Hello all,
Just a quick question, I made an account with Cashimashi last Thursday, was verified on Friday and over the weekend (Friday - Sunday) I requested several withdrawals. Their terms and conditions state these will be processed within 2 business days. I contacted them through live chat and now they claim they're awaiting Game Provider verification which could take upto 3 days, when all I played was the live casino. I thought game providers only ever had something to do with withdrawals if you won their big jackpot or something? Has anyone else had this happen at Cashimashi casino?
Best regards
Hi, as long as the casino verifies your winnings with the provider, I wouldn't see anything wrong with it yet. Especially if they tell you an estimate of how long it should take, which I think is also good, and that the casino is communicating with you. Try to be patient in this case and when you get an answer from the casino at what stage your withdrawals are, let us know for sure.
I strongly believe that everything will be fine and you will be able to withdraw. 🙂
Hello there,
I must say I'm fairly impressed with Cashimashi. As stated, I requested the withdrawals Friday through Sunday and I got it withdrawn to my mifinity account on Tuesday afternoon. They even told me they'd be paying out my outstanding withdrawal requests today. If they manage to do that, I'll be really impressed and definitely leave a good review (though this is sounding like a good review already haha)
You were right Jaro, and I'm sorry I doubted them for a second!
I am grateful that everything turned out well in the end.
Regarding the fact that you were slightly worried, don't worry about it. Sometimes that's just the way it is and you can't help it, but the best advice is always to be patient for a while because things can work out in time, as they did in your case.
Anyway, are you going to stay in this casino ? 🙂
Hello again Jaro,
I think so. They haven't paid out my second batch of withdrawals yet, but that was because I had reached the weekly limit, so that should happen today or tomorrow.
The support staff is very friendly. The games are good, but I only play live games anyway. And once they pay out, it's in my account immediately which is great!
It sounds good, and we truly appreciate those insights you brought up to this casino 🐱🏍.
Just let us know when all your withdrawals make it through. Just in case.
I haven't received my withdrawals yet, which means they're not keeping to their own terms and conditions, claiming they're still waiting for verification from the game provider, even though it's the same game provider I played with last time.. I've also never heard of other casinos not paying out because the game provider has to verify something. Hopefully the withdrawals clear soon. I'll keep you updated.
If the game provider checks something when you win, you don't have to worry right away. If your gameplay passes all the checks, I'm sure you'll get your money. It's not unusual for a casino to do this, so try to be patient and when the casino has an update, they'll probably give it to you.
Definitely let us know how it goes. I firmly believe that everything will end as soon as possible and you will have your funds. 👍
'Finance is still waiting for feedback of the round verifications from the payment provider'
Not sure why, but okay. It's been a week since I requested the withdrawals, it's getting a wee bit annoying, but I'll be patient.
Hello, In my opinion, this is a bit different from the game provider's check. Is this the latest explanation you have?
I'd ask which checks are still in progress and which you have successfully passed. Just to know whether the information fits. 🤷♀️
The customer support person I spoke to yesterday misspoke, as they said this afternoon:
'There are currently outstanding Winning Verification from the game provider. Unfortunately this can take up some days currently. The Withdrawl will be processed once we got the winning verification. '
Some days is fine, but the withdrawals were requested Thursday the 15th.. Also been trying to reach them on live chat the entire evening today, but they're not available, it seems. I'm the only one in queue and after 15 minutes of waiting it tells me 'There are no agents available to chat with you right now. Please try again later.' Guess they all went home early.
Or perhaps they just have nothing to say to you until the game provider has spoken. Though it is quite rude behavior,...
I'm really sorry, but in my opinion, we just have to wait for the game provider. Let's hope you pass this check without further issues. 🙏
Hello all, I was paid out over the weekend and now I feel a bit silly for posting all these messages.
Important part is that they paid out! Very happy.
Hi, so we're all very glad you got your money. I hope you enjoy it.
As for your comments, on the one hand I understand if a player is in that situation and has almost no information about anything. On the other hand, when something is checked by the provider, it can take some time and until it is concluded, the casino has nothing to tell you. So I recommend to be patient and keep a cool head in such cases.
Nevertheless, the important thing is, as you said, that everything was resolved in the end.
Are you still going to play in this casino ? 🙂
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