Hola, yo también tuve una mala experiencia.
Jugué con el bono y no me dejaron retirar porque no había depositado y eso está bien.
Otros casinos me exigieron que hiciera un depósito antes de poder retirar mis ganancias.
También cancelaron mis ganancias, dejando el saldo a cero y no dándome ninguna posibilidad de depositar.
No hace falta decir que el soporte es prácticamente inexistente.
Terrible experiencia.
Hello.
They didn't let you withdraw because you hadn't deposited, you say. Do you, by any chance, mean you didn't put the verification deposit? Is that right?
If so, you need to know that it is required to make this kind of deposit for the casino to be able to verify you, and without this, they really are not able to do so.
What reason did they give you for doing so, though? Bringing your balance to zero. 🤔 Was there any kind of violation of the terms, perhaps?
Could you provide a detailed explanation of all that happened, please, and maybe we would be able to help you out?
This site is a joke.ive sent my docs 3 times now trying to get my 100.00 that I'm about to tell them to keep it.Look what these guys want me to do.Its so stupid it's not funny..Look
Thank you for providing your verification documents. Unfortunately, our verification software has raised concerns regarding the risk of fraud, potential use of Photoshop, and possible false information.
To proceed with the verification process and address these alerts, we kindly request the following:
High-Resolution Images: Please provide clearer, high-definition images of your proof of address. Ensure the document is clearly visible and legible, and that it matches the address specified in your account.
Video Verification: We require a video of yourself outside your residence, clearly showing the address mentioned in your documents. In this video, please:
Walk around the exterior of the residence.
Include a view of the area where you took the initial selfies.
Ensure your presence is evident throughout the video.
This is our final attempt to counter the fraud alerts from the verification software. Please be aware that any further indication of fraudulent activity or discrepancies in the information provided will result in the voiding of your winnings and the termination of any additional verification attempts.
22 years playing online and these pricks ask this??I rent morons
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