Tema general sobre Hugo Casino

Si quieres hablar de cualquier tema relacionado con Hugo Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.

Hello,

I successfully completed my first withdrawal from Binance, and while the funds have been sent, they are still pending in Revolut. Since I don’t have a Visa card, I couldn’t deposit directly from Binance to my bank account. Instead, I used Revolut to transfer the funds to my Maestro card.

I'm happy to report that the first funds have come through. Thank you for your help and assistance!

Best regards

Let me know if you need further adjustments!

Thank you for the good news! I will also inform Nick that you no longer need his assistance.

Just to get some idea about the situation; how long did it take for you to get the money from this casino, please? If I'm not mistaken, this is just a portion of the disputed amount of €4,500. Did I understand correctly? 🙂

It took about three days, and now I have $3,500 left. I withdrew $500, gambled away another $500—oops—and I still have $1000 pending. There’s $2,500 left in my account, and I plan to withdraw $500 more every day.

Excellent so be sure to let me know if the other withdrawals went well and if everything turned out okay. I'm glad you can enjoy your money. 

If anything happens, feel free to write. 😉

Just wondering what everyone’s RTP settings are for pragmatic games on this site, last night it was showing high 96% and now tonight it changed to 94%?

did this change happen to everyone’s pragmatic games or just my profile

mainly talking about the big bass games

Hi, if you are talking about the same game, could you also make a screenshot that you have different RTP one day than the other? I know there's a series of these games and I'm not sure if each one has the same RTP, so if it's happening on the same version of the game it's quite interesting because I haven't come across that before. 

Alternatively, did you try to point it out to the casino that you noticed something like that and what's behind it? 🤔