hace 1 año
Hello,
has there been any resolution to the bug problem yet? 🤔
I see that you decided not to submit the complaint.
Tema general sobre IceCasino (página 13)
hace 1 año
I thought as much, thank you.
hace 1 año
Nothing happened. I will put the complainant defiantly
hace 1 año
Buenas tardes a todos, solicité un retiro de 80 reales a través de pix en ice casino y fue exitoso, pero aún no ha llegado a mi cuenta bancaria. ¿Es normal?
Traducción automática:
hace 1 año
Buenas tardes a todos, solicité un retiro de 80 reales a través de pix en ice casino y fue exitoso, pero aún no ha llegado a mi cuenta bancaria. ¿Es normal?
Traducción automática:
hace 1 año
Good morning,
well, if you browse this thread and previously submitted complaints, I must admit that it is still happening.
I would stay calm and wait a few days. The casino pays, but it currently takes some time.
hace 1 año
Acabo de transferir 50€ en IceCasino con SofortKlarna y en mi banca en línea aparece que se ha debitado y en el historial de pago se muestra que se ha pagado pero no he recibido ningún crédito y no puedo jugar
Y sí, Wohin ganó 2100 € y no pudo pagarlo, siempre se canceló.
mierda
https://icecasino.com/de
eso es casino en linea
Editado por el autor hace 1 año
Traducción automática:
hace 1 año
Primero se canceló el depósito varias veces, luego se aceptó con Sofort pero no hay maldito saldo
Traducción automática:
hace 1 año
Acabo de transferir 50€ en IceCasino con SofortKlarna y en mi banca en línea aparece que se ha debitado y en el historial de pago se muestra que se ha pagado pero no he recibido ningún crédito y no puedo jugar
Y sí, Wohin ganó 2100 € y no pudo pagarlo, siempre se canceló.
mierda
https://icecasino.com/de
eso es casino en linea
Traducción automática:
hace 1 año
Hello, I guess that the casino told you that they will get in touch with the payment provider and it will probably take some time, right? If not, sadly this is the usual procedure. Don't want to scare you, but it can take a few days.
Regarding the troubles with withdrawal, has your account been fully verified, yet?
I personally do not understand, why you deposit €50 when you fail to withdraw €2,1K, sounds weird. Did I miss something?
Kindly let me know.
hace 1 año
Hello, I guess that the casino told you that they will get in touch with the payment provider and it will probably take some time, right? If not, sadly this is the usual procedure. Don't want to scare you, but it can take a few days.
Regarding the troubles with withdrawal, has your account been fully verified, yet?
I personally do not understand, why you deposit €50 when you fail to withdraw €2,1K, sounds weird. Did I miss something?
Kindly let me know.
hace 1 año
€2,1k was before one week and they didn't let me pay out and I was still play I was think maybe I must play more but I put allready 500€ from my acc.and then I lost all because I put 50€ again and it was not on my profile to play
https://icecasino.com/de
That is casino where I play
hace 1 año
So the problem is not with the missing deposit, but with the actual withdrawal, right? I think I understand now.
Just a note, you do not have to paste the casino website link again, I know where you play, this thread is called "IceCasino - general discussion" 🙂.
Instead, let me know whether your account has been fully verified. If not, you have to pass the verification first, it is inevitable. Sadly I have to mention that we allow casinos 14 full days to verify the account, check the gaming history, and send the winnings, hence I ask you to be patient and cooperate with the casino. 🙏 This is probably the easiest way.
Try not to lose the money tough.
If you have doubts about the active bonus you may have on your balance, ask the support please, I still feel that because of the auto-translate, I do not fully understand all details 🤔, so my reply may sound out of the topic a bit.
Editado por el autor hace 1 año
hace 1 año
Half a day ago, I deposited $100 and it has not been credited to my account yet. I talk to them and they say wait 96 hours. I say, what do they say, we will verify the matter, and I sent them pictures of the transfer via encrypted currencies, and I do not find a response, even their e-mail, I do not find a response from them
hace 1 año
El casino ICE para que usted deposite en él cae instantáneamente, pero ¿retirar? Amigooo no hay santo que ayude.
Ya he enviado todos mis documentos para su aprobación desde el 20/12/2022. y hasta el día de hoy no han sido aprobados ni recibido ningún e-mail alegando que no aceptaron ninguno de mis docs.
Moraleja de la historia, tomé los fondos que tenía allí y brindé kkkk. ¡Nunca volveré a este!
Traducción automática:
hace 1 año
Hello, if you browse this thread, I'm sure you'll find out that lots of players are experiencing delays with KYC and withdrawals alike. But I guess that your issue may be different. 🤔
Has the casino ever explained what is wrong with those rejected documents? Have you tried to provide different versions?
I believe that you could use some help now, so allow me to present the availability of the complaint.
Submit the complaint here, provide all details concerning the issue, and our dedicated team will try to help you.
Normally the casino pays the winnings, so if you met all the requirements, I think it should be ok.
hace 1 año
Ice casino is a scam stay away from them , they won’t pay out my money and just keep cancelling and saying it was a glitch in the system.
from what I have read online they do same thing to everyone and I don’t understand how they are let to continue doing this , who stops them ???
can’t do anything about it as I don’t know who deals with scammers like them no one to report them too so I hope I can help other not play on there site and read this and keep away from them if you don’t want your money taken from you.
hace 1 año
It happened to me before but I received the money anyway. These problems happen with this casino because they pay the funds manually and use an external payment service for them. My advice is to use a different payment service. Bank transfer usually works almost 100% of time on this casino. The same problem happened 3 times before but then I used a different payment system and received the funds after a few days
hace 1 año
Thanks I will try
hace 1 año
Hello,
as you can see right here in this thread, the withdrawals are still in delay, the positive thing is that the casino pays eventually.
Feel free to browse complaints to get a better overview🤞
1
hace 1 año
I hope so because I have sent in all my documents a month ago just they rejected all payments now I tried taken out different way so I will see soon.
hace 1 año
Well, if you struggle to withdraw for over a month, I guess that you should submit the complaint just now.
No point in waiting any longer, so feel free to submit the case here and we shall see what seems to be the issue.
