I just experienced quite possibly the most predatory bonus terms I've ever seen im my life at kas. I received a promo in the mail Earth day 70% bonus up to $300. No mention of any wincap at all. I deposited 400 and played with 700. Completed 13.5 k wagering and finished with 3k. Wow first time I managed to withdraw more than I deposited here I thought. Only to get an email saying that the bonus had a wincap of $650 ... litterally 1.5x the deposit. I wagered 13.5k to withdraw basically my deposit. Is this not the most unfair terms and conditions you have ever heard of for a bonus ?
Are you actually a regular player at this casino, if I may ask?🤔
You have done the right thing to submit a complaint here with our team, they will surely do their best to help you out with this situation. I hope the resolution of this issue will come as soon as possible. We'll wait here for any updates.
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