Tema general sobre Kingmaker Casino (página 26)

So I still have to wait further. It's not enough that I waited 18 days..

Quindi ancora dovrò aspettare ulteriormente. Non basta il fatto che ho aspettato 18 giorni..

Lamentablemente, la queja también lleva tiempo y nuestro equipo tiene que averiguar qué es importante para contactar al casino. Sé que no es agradable, pero por desgracia, así son las cosas. 😕

It's 19 working days with tomorrow, I'm really starting to lose patience, not 14 days. They are damn scammers, I understand that I will never receive this money again, contacting them is just a waste of time.

Sono 19 giorni lavorativi con domani, sto cominciando davvero a perdere la pazienza, altro che 14 giorni. Sono dei maledetti truffatori, questi soldi ho capito che non li riceverò mai più, contattarli è solo una perdita di tempo.

I wonder how this casino has a "high safety rating" on casino guru, when all the reviews are from users who have waited literally months to receive money. I will not play a single cent of these winnings, I prefer to leave them there, or at least receive them sooner or later in some way.

Mi chiedo come sia possibile che questo casinò abbia un "indice di sicurezza alto" su casino guru, quando tutte le recensioni sono di utenti che hanno aspettato letteralmente mesi per ricevere dei soldi. Io non giocherò un singolo centesimo di queste vincite, piuttosto preferisco lasciarli lì, o comunque prima o poi riceverli in qualche modo.

Juego en Kingmaker a veces. Los juegos están bien, los giros funcionan bien. Pero no veo muchos bonos. Solo uno pequeño con el primer depósito. ¿Alguien sabe si ofrecen algo a los jugadores activos?

Run away from this casino while you still can.

Scappa via da questo casinò finché sei in tempo

Hola,

Me imagino que esto es estresante y entiendo que estés enojado. Como no sé si realmente te interesa hablar sobre el Índice de Seguridad y las reseñas de usuarios, por ahora solo compartiré los conceptos básicos de este casino en particular. Consulta este enlace , por favor. 👈

Hasta el momento dice: "No hay quejas de jugadores o valor muy bajo de ganancias retenidas en quejas en relación con el tamaño del casino", lo que significa que todas las quejas presentadas contra este casino se han resuelto y se ha pagado a los jugadores.

En base a esto, creo que tu dinero aún no está perdido.

Aunque suele ser difícil de aceptar, no tiene sentido cerrar una situación así sin intentar involucrarlos. Nuestros colegas están investigando activamente cómo ayudarle; parte de ello es involucrar al representante del casino en el proceso.

Una vez más, entiendo que estás enojado.

I'll wait, I have nothing else to do.

Rimarrò in attesa, non mi resta altro da fare.

I have three more withdrawals of €500 each. Today they're due to take three business days. It seems like the same thing will happen again as with the last withdrawals. I'm going to file a complaint now because waiting 14 days again seems excessive, considering how these casinos work. I already told Kingmaker that I want them to comply with their €7,000 per month withdrawal rule, and I hope they do.

Update on the status of my withdrawals:

I still haven't received a single euro, in live chat they even answer me that "they are working for me", after almost a month I have not received a single explanation for this nonsense. I can understand two weeks, even if it is absolutely not conceivable, but getting to a month is an absurdity. I made a request here on casino guru, I wanted to know if there was any news about it.

Aggiornamento sullo stato dei miei prelievi:

Ancora non ho ricevuto un euro, in live chat addirittura mi rispondono che "stanno lavorando per me", dopo quasi un mese non ho ricevuto una singola spiegazione a questa scempiaggine. Posso capire due settimane, anche se non è assolutamente concepibile, ma arrivare ad un mese è un’assurdità. Ho effettuato un sollecito qui su casinò guru, volevo sapere se ci fossero novità a riguardo.

Haven't you filed a complaint? Casino Guru takes care of it and honestly speeds up the process a lot.

Yes I filed a complaint but they are still reviewing it.

Si ho presentato un reclamo ma ancora lo stanno revisionando.

How do you know that?

Woher weißt du das?

Because that's how my first 1500€ arrived

Day 5, and we're experiencing payment delays again. I have three €1,500 withdrawals on hold again. I don't think it's right or serious to wait so long every time I make a withdrawal. The last time I waited 17 days. This time I'm not going to wait that long to file a complaint.

I would like to inform you that two of my withdrawals have arrived, after exactly 21 working days of waiting, almost a month. I still have 1700 euros to withdraw and a withdrawal of 500 euros pending for 10 days. Today I made another withdrawal of 500 euros, probably the same times will pass, that is almost a month, for each withdrawal.

Comunico che sono arrivati due dei miei prelievi, dopo esattamente 21 giorni lavorativi d’attesa, quasi un mese. Ancora ho 1700 euro da prelevare e un prelievo di 500 euro in attesa da 10 giorni. Oggi ho effettuato un altro prelievo da 500 euro, probabilmente passeranno le stesse tempistiche, ovvero quasi un mese, per ogni prelievo.

I'm glad, you have to be very patient, let's see how long my next retreat takes 😅

THIS IS WHAT I HAVE PUT IN MY OPEN COMPLAINT

Hi Mirka, I'd like to let you know that I have three withdrawals pending again, and they're past the payment deadline. The Live Chat tells me the same thing as last time, that there are delays due to the volume of withdrawals. It's always the same excuse.

1- I only want Kingmaker Casino to pay the €7000 limit that I have each month.

2- I see that without a complaint they don't pay.

3- I find it stressful to be like this every time I want to withdraw my money.

4- I have €13,000 left to withdraw. At this rate, will I be withdrawing my money for 6-7 months? I don't think it's normal or legal for me to withdraw my winnings from March until October. Therefore, I want Kingmaker Casino to commit to paying me €7,000 of my winnings each month, as the withdrawal limit they have established. I want Guru Casino to mediate and resolve this as soon as possible. Thank you.

Unfortunately Casino Guru policy is that they give the casino at least 14 days before you can file a complaint. I don't think they can change that, we can only hope to receive them within the 14 business days.

Purtroppo la politica di Casinò guru prevede che diano almeno 14 giorni al casinò prima di poter effettuare un reclamo. Non credo che possano cambiare le cose, possiamo solo sperare di riceverli entro i 14 giorni lavorativi.