PrincipalForoCasinosTema general sobre The Clubhouse Casino

Tema general sobre The Clubhouse Casino

 de mateusz265432
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4.109 visualizaciones 13 respuestas |
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Si quieres hablar de cualquier tema relacionado con The Clubhouse Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.


Very good fast site with many games…

Very good fast site with many games available to many countries. Fast transactions, good bonuses!! As for me, one of the best casinos available in Poland, a very well-embraced team of operators always helps as the first privacy to this casino as for me it is the number 1 casino


mateusz265432

Happy to hear that. You should consider writing a user review on this one 🙂.

https://casino.guru/user-reviews

While playing blackjack hands on the site, the site would kick me out mid game. I was not able to see the result each time. When I would frantically try to find the table again the dealer would say welcome back. Each time this happened my bet would be taken each time resulting in a loss and not in a voided bet because of being taken out of the game. I tried to complain to customer service but they would just say the bet was taken. It seems fraudulent that once the bet was taken I would be kicked out of the game. This happened 4 or times with a bet of 1k blackjack hands.

chriswilliamson91

Just a suggestion, did you ask the casino to show you the betting history? Or the session results.

How about consulting the issue directly with its game provider? I wonder whether others have ever experienced something similar too. Which makes me ask further - how stable is your internet connection? Could this be related?

I would stop playing this game - too risky!

They showed the history but just the loss. I could not see any results. The connection is perfect when I win hands it stays but it kicks me off when hands are played that I lost and can't see.

I've forwarded the evidence to email above again of it kicking me off as it happens when not playing a bet. Surely the game provider is not the one I should go to but casino taking the bet.

chriswilliamson91

I have stopped playing now but at the time it's hard when trying to reclaim your money

They showed the history but just the loss. I could not see any results. The connection is perfect when I win hands it stays but it kicks me off when hands are played that I lost and can't see.

I've forwarded the evidence to email above again of it kicking me off as it happens when not playing a bet. Surely the game provider is not the one I should go to but casino taking the bet.

Yeah - sure, the casino should make the effort and reach out to the game provider to consult the current events. It does not look good when the casino leaves this step solely on the player, I've witnessed this many times before, and I still think it's mainly the casino's concern. I would be dissatisfied If I had to do that on my own.

I do not agree with this:

Surely the game provider is not the one I should go to but casino taking the bet.

But that's ok, let's see how the complaint develops. I haven't seen the email you sent thus I am not fully informed.

Wish you a fair ending!

I have stopped playing now but at the time it's hard when trying to reclaim your money

Be persistent. It makes no sense to keep playing if you are being still kicked off the game.

Could you also share with us why you think it is a terrible site ? Have you had any experience with it ? 

Hola a todos

Solicité un pago de 4000 euros el 2 de octubre de 2023. Al día siguiente me informaron por correo electrónico que se había realizado el pago. Esto significa que el dinero debería estar en la cuenta al día siguiente. (Por cierto, los retiros con Skrill y Mastercard no funcionan, solo transferencias bancarias). Hoy me di cuenta de que estoy tratando nuevamente con la empresa Dama NV. Ya tenía el mismo juego en otra web de la empresa, me dijeron que debía esperar al menos 10 días. En ese momento yo también esperé y sin queja no habría recibido el dinero hasta el día de hoy. ¿Alguien puede ayudarme con eso?

Traducción automática:
valentinveber23

Hi, I don't think it's time to panic yet. You say your withdrawal was approved and you are waiting for the money to arrive. We give casinos 14 days to resolve the withdrawal process, so in this case I would recommend to be patient for a while, as there is no significant problem. On the other hand, I understand that you are a bit worried because you had an unpleasant experience, but that doesn't mean that you have to have it again in another casino. 

However, if nothing changes, please feel free to update us so that we can try to help you. I hope that everything will be fine and the money will arrive in your account. Good luck ☘️

Jaro

Recibí el pago ayer. ¡Gracias de todos modos!

Traducción automática:
valentinveber23

Awesome! We are so glad for you. 👌🐱‍🏍 Sometimes it just takes longer than usual.

Editado

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