hace 1 mes
None at all. Maybe it's a difference between the way it operates in Canada and Aus? Not sure
Tema general sobre Vegas Hero Casino (página 9)
hace 1 mes
Did you get any updates with your withdrawals ?
hace 1 mes
Alright thanks for the info. I’ll try to stay positive that I’ll eventually get my money.
have you ever contacted support? Do you know what their average response time is?
Editado
hace 1 mes
Dude just spam the Support email. Also Vip@vegashero.com. I was sending 3-5 emails a day
hace 1 mes
Yea I’m doing that lol
hace 1 mes
Once you get one withdrawal done it should be smoother from there. Just be consistent in sending emails
hace 1 mes
Ya no lo sé. Hay muchísimas quejas sobre este casino en particular. Personalmente, no pienso volver a invertir dinero en algo tan insolvente. Hay muchísimos y con retiros inmediatos sin problemas. Si ganas una gran cantidad, incluso te bloquean del chat y desaparecen.
Traducción automática:
hace 1 mes
I've been receiving my $800AUD withdrawals every few days now if this gives you any hope. Really hope you can all get all the money you're owed.
hace 1 mes
How many withdrawns are you making? You made the one withdrawing and you are waiting for it to be completed? Or you make one per day and then you wait for all of them to be completed?
also how many business days to complete the withdrawal?
Editado
hace 1 mes
My first withdrawal was completed in exactly 3 business days . Now I am on the 7 business day and still nothing . I want to believe that there no pattern for withdrawals and patient is the key .
hace 1 mes
My first withdrawal was completed in exactly 3 business days . Now I am on the 7 business day and still nothing . I want to believe that there no pattern for withdrawals and patient is the key .
hace 1 mes
Hello, if I may join the conversation, we give casinos 14 days to pay out players, so if nothing happens, you can lodge a complaint with us. I will continue to monitor the situation and hope that everyone who is waiting for their money will receive it.
ResponderCitar1
hace 1 mes
Hello, if I may join the conversation, we give casinos 14 days to pay out players, so if nothing happens, you can lodge a complaint with us. I will continue to monitor the situation and hope that everyone who is waiting for their money will receive it.
hace 1 mes
Okay thanks
ResponderCitar1
hace 1 mes
Hey again. So my first withdrawal( was a single one 500€) was done in 3 exactly business days . Now I am on my 11 business day waiting . This time I I have done 3 withdrawals , each per day and nothing until now . They answered me in 2 emails that I have to be patient and they are sorry for the inconvenience. I want to make my self believe that the problem is the simultaneous withdrawals and not that the casino is scam .
let’s see
hace 1 mes
I don't think the casino is a scam. In any case, I would consider opening a complaint if I were you. There may be delays, but I don't think it should take longer than two weeks.
What do you think?
hace 1 mes
I don't think the casino is a scam. In any case, I would consider opening a complaint if I were you. There may be delays, but I don't think it should take longer than two weeks.
What do you think?
hace 1 mes
I also believe that it’s not a scam , because if it was a scam they wouldn’t even give me the first withdrawal . I will wait 2-3 days and then I will open a complain. What is happening if I open a complain?
hace 1 mes
Our team will try to assist you. They will gather all the necessary information from you and, once they have it, will forward your complaint to the resolver, who will contact the casino. 🙂
ResponderCitar1
hace 1 mes
I’m waiting over 2 months for my account to be verified. Definitely a scam or at least they don’t payout big winners
hace 1 mes
U think wrong. I turned 10k into 36k. Ever since I doubled to 23k. They are always asking for KYC and more and more documents. I am waiting since November 20th to get my money out.
hace 1 mes
I’m waiting over 2 months for my account to be verified. Definitely a scam or at least they don’t payout big winners
hace 1 mes
I see that the casino replied to your complaint, but unfortunately we didn't learn anything useful yet.
Please try to stay patient, even though it must be really hard after so long. Hopefully soon we'll have more information about what exactly is going on.
hace 1 mes
Today I received my withdrawal and I am happy ! It seems that it need time and patient
ResponderCitar1
hace 1 mes
Well, congratulations.
Often, it's just a matter of waiting. Please enjoy your money and have a nice day.😉
ResponderCitar1
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