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Tema general sobre Weltbet Casino (página 2)

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hace 4 años
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hace 2 años
ruesus

Buenas tardes La casa de apuestas no ha retirado dinero desde hace 3 días, ¿soy el único aquí y retiran dinero? Porque ya estoy empezando a tener dudas sobre esto.

Traducción automática:
Ayskon1999
hace 2 años
uses

Hi, I think three days is not too much to panic. We give casinos 14 days to sort out the withdrawal process. Anyway, have you tried asking the casino what is causing the delay? Is your case only about sports betting ? 

Let me know.

hace 2 años
ruesus

El soporte me dijo que esperara, se negaron a retirar hoy, dijeron que necesito recuperar 5 veces la cantidad

Traducción automática:
Ayskon1999
hace 2 años
uses

Does that mean you have to wager your deposit or what you won ? The money you won you won from the bonus ?

hace 2 años
ruesus

No, no en forma de bono, pero debes hacer un depósito para recuperarlo 5 veces según sus reglas.

Traducción automática:
Ayskon1999
hace 2 años
uses

The translation, in my opinion, has led to quite a misunderstanding. Let's put this another way:

Is this deposit mandatory for wagering the amount won with the bonus? It usually sounds like

"You need to deposit real money to start wagering the amount won with the bonus funds."

Or is this perhaps a verification deposit needed to authorize this particular payment option to use it with the withdrawal, but with an associated wagering requirement for that specific deposit?

Maybe you can post a screenshot of that conversation if you have any. I'll try to figure it out through Google Lens picture translator 🙂

Editado
Radka
hace 2 años
ruesus

¡No tengo ningún bono!

Traducción automática:
Ayskon1999
hace 2 años
uses

Ok, so the wagering is applied to the deposit. This is most likely due to AML (anti-money laundering regulation), which is, in my opinion, quite stupid in most cases. 5x wagering is quite too much, but what would we expect from a casino with such a terrible safety index I have to ask myself? Did you see it?

https://kazinoazov.net/obzor-weltbet-casino#tab=js-tab-reputation

Editado
hace 2 años
ruesus

No, estuve en otros sitios donde había buenas críticas al respecto, teniendo en cuenta las reseñas de su sitio en las que encontré problemas similares, podemos concluir que son más veraces, intentaré sacar a la luz lo que hay allí y ya no jugaré aquí

Editado
Traducción automática:
Ayskon1999
hace 2 años
uses

I got it. So if you still have a problem with the withdrawal, you can tell us and we will try to help you. 

As for the reviews, I'm glad that you looked at ours, but less glad that you encountered such problems. 

Of course, as you wrote yourself, I suppose you won't play here anymore and you'd better find some other casino. I'll keep my fingers crossed that you get your money as soon as possible. 🤞

hace 1 año
itesus

Hola, también pido ayuda para cerrar WELTBET, enviáis decenas y decenas de correos electrónicos y nunca respuesta. Y, por supuesto, sin cierre de cuenta.

Traducción automática:
Francys19
hace 1 año
uses

Hello, have you made it clear to the casino that you want to close your casino account ? You haven't received any reply from them at all and how long have you been trying to close it ? I would say that casinos should take this kind of thing very seriously and that's why I'm puzzled if they don't get back to you and can't answer. 

Let me know where you stand in this situation and I will try to advise you. 

hace 1 año
deesus

Hola, he depositado en weltbet y he obtenido una ganancia de 1000 euros. He enviado todos los documentos pero ahora no hay nadie disponible por correo electrónico y no hay respuesta del chat en vivo. ¿Pueden ayudarme? Saludos cordiales.

Traducción automática:
Elvanel
hace 1 año
uses

Hello, according to what you describe you are going through account verification. When did you send the documents to the casino? Have any of them been rejected or approved or you don't know anything yet? 

Please let me know.

hace 3 meses
uses

Please what is the correct domain for complaint?

mustaphaumar01
hace 3 meses
uses

Hello, may I know what happened, please? For instance, if you're having trouble receiving payment at an online casino, you might already be in the right place.

Just let us know, please.


hace 3 meses
uses

Hi, I have opened a complaint already, the casino lied and refused to provide evidence, they even went as far as deleting my bet history while this case was ongoing.

Weltbet Casino - Player's withdrawal is being delayed due to terms dispute.


I was given a different casino body - Curacao Gaming Authority (complaints@cga.cw) to email, which I did but got no response, was looking at a case from this same casino and say that a different body was recommended which is this Anjouan

Editado
mustaphaumar01
hace 3 meses
uses

Please don't confuse those two licensing authorities. This casino operates under the Curacao (GCB), and then there is the other one, which is called AOFA, and that is Anjuan.

I'm sorry that you didn't get any answer from them, though.

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