hace 1 año
Si quieres hablar de cualquier tema relacionado con Wildsino Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre Wildsino Casino
hace 1 año
Buen día,
Creo que caí en una trampa...
Como estoy en el día 4 de espera de la aprobación del retiro de Wildsino1.com
En el sitio escriben que hay hasta 3 días de espera.
Sus respuestas diarias son: "estamos felices de informarle que está en la cola para su procesamiento".
Traducción automática:
hace 1 año
Debo agregar que yo mismo les envié los documentos de identificación y me respondieron que hasta el momento no son necesarios.
Traducción automática:
hace 1 año
Hi there!
Despite it being hard to deal with, I would stick with what the casino already told you. As far as I understood the situation, your account does not need to be verified, but on the other hand, the withdrawal is delayed because there are others in the queue.
Let me, however, ease your pain a bit: According to our review, this casino is midsized, which may explain the delay. Let's say the bigger the casino is, the better chance a common withdrawal request will be handled quite easily. Additionally, its Safety index is decent, which means this casino will very likely pay out the winnings.
Try to calm down, ask regularly about the progress, and keep us posted, please. Even though I remain optimistic, it won't hurt staying in touch and ensuring all ends well.
hace 1 año
¡Todo está bien!
Obtuve la aprobación y estoy esperando la recolección.
Traducción automática:
hace 1 año
That is great news!
Sometimes we worry for nothing. Right?🙂
If you like you could be the first to submit a user review for this casino about your experience and how would you rate it. What do you say?
Here's the link if you wish to do so.
Tell me now, please. Are you going to continue playing in this casino?🤔
hace 1 año
I'm also waiting for a withdrawal from this casino. I requested on Monday and it's supposed to be processed in 3 business days but I'm still waiting. All they keep saying is that there's a delay without giving a timeline for resolution of the issue. I'm very frustrated.
hace 1 año
Hi, in that case I would try to wait some more time. I know that when a casino gives you a timeframe it is not nice if they don't meet it but we also give casinos 14 days to send money to the player.
Anyway, was it necessary for you to verify or not? Is this your first withdrawal?
If nothing has changed and you had no information and the casino ignored you, we will try to help you.
hace 1 año
Hola, hace un tiempo solicité mis primeros retiros de wildsino, pero lamentablemente no ha sucedido nada todavía. Cada vez me dicen que tenga paciencia, pero poco a poco estoy perdiendo la paciencia. Para ser honesto, estoy empezando a dudar de que alguna vez reciba el dinero, ya han pasado casi 2 semanas y eso no es normal.
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hace 1 año
No sé si debería verificarme yo mismo, lo que probablemente significa que tomará más tiempo, por favor ayuda
Gracias
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hace 12 meses
Hello. You have been very patient; that's really cool.
I'd say if your account needs to be verified, the casino should tell you in the first place. Yet based on what you said, I feel the lack of communication prevents the progress. How about you file a complaint against the casino through our Resolution Center? It is free, so no risk involved.
If you're interested, please go through this guide 👈 Should get you prepared. I'll be here to help you out with any struggles or questions, don't worry.
hace 12 meses
Hola, gracias por la rápida respuesta, esperaré otros 1 o 2 días de lo contrario presentaré una queja.
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hace 12 meses
Pregunté nuevamente hoy cuánto tiempo tomaría y recibí la misma respuesta cada vez.
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hace 12 meses
That is quite reasonable but I can see that if you keep getting the same answer, then eventually it will end up in a complaint anyway. I probably wouldn't hesitate to go ahead so that our team can investigate the situation sooner.
hace 11 meses
I am waiting from payment of 175 euros since Friday (03.07.56 am) when i applied. Hopefully casino pays me and its not a scam. As per casino rules they have within 72 hours to process my request and send me the funds I am owed. I will come back on this should payment not go through by Tuesday morning.
hace 11 meses
May I ask which payment method you used for your withdrawal, please, and if your account is fully verified there?
Surely keep us informed about everything. I hope all will go smoothly.
hace 11 meses
Hola, perdón por comunicarme recién ahora, ya recibí todos mis pagos.
Pero gracias de nuevo por la ayuda aquí.
Traducción automática:
hace 11 meses
Thank you for the update. It is always the best to inform your complaint resolver as well.
Here's the link to your complaint where you can do so.
hace 11 meses
Still waiting to be paid and no request for verification ha-s -been made. Deadline for 3 days finishes tomorrow at 3.07.56 as it will make 3 full business days. payment should be visible tomorrow. If not paid I will upload the documents to prove that I am owed money by the site.
Editado
hace 11 meses
Well, to tell you the truth, we give casinos 14 full days to proceed with the payment before we can intervene in any case. So, even if you upload all the documents, which by the way is really unnecessary, and only if you file a complaint and you are asked to do so, it will be important to do, we need to wait for the 14-day time period to pass.
Have you tried to get in touch with the support and find out the reason they haven't paid you yet?
Which payment method did you use for your withdrawal?
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