hace 2 años
Les recuerdo que la denuncia es para el casino zodiacbet
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Tema general sobre Zodiacbet Casino (página 2)
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Leeamaria
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Leeamaria
hace 1 año
Hi, I see you have a serious problem. However, I would say that I've encountered the same case before, so it's not completely common, but it's not something that the casino can't inquire about either.
So if you want to close the account I would try to cooperate with the casino and if the issue persists you can contact us and we will try to help.
Of course it is not normal to wait 10 days for a reply to one email, so I would try to provide everything the casino needs if you want it to be resolved as soon as possible.
Do you think you will do that or just leave it and not play here ?
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Leeamaria
hace 1 año
I don't think you would be the only one with such a view and we can all decide whether to give it a try or leave it as it is. I think you've clearly made your point.
May you do well in everything you do. 😉
ResponderCitar1
hace 1 año
Así que llevo 2 meses intentando cerrar mi cuenta en Zodiacbet y simplemente no funciona, ¿alguien puede ayudarme? Envié 25 correos electrónicos y aún no he recibido respuesta. Cuando me comunico con el chat en vivo simplemente me dan el correo electrónico y tengo que enviar otro correo electrónico, y sigue y sigue. Si le doy una mala crítica al chat, me expulsan del chat y ya no puedo contactarlos porque piensan que si doy una mala crítica tendrá un efecto negativo en ellos. ¡Por favor ayuda!
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hace 1 año
Hi, it's been a long time since you've tried to close an account. So when you send them an email, do they reply to you and give you a reasonable answer or did you not hear anything ? I know you wrote you haven't received a response but it is not logical for me form the to write you to email them and then not responding.
If you need help and don't know what to do next, you can try lodging a complaint with us and we'll see what we can do.
You can find the link here. ⬅️
Do you think you'll go for it ?
hace 1 año
Hola Jaro,
Sí, a mí tampoco tiene sentido, pero es así: siempre me dan la misma dirección de correo electrónico y tengo que enviar otro correo, y ya he enviado varios correos. Puedo intentarlo una y otra vez pero nada cambia, no se ponen en contacto. El chat en vivo no puede hacer nada. Ayer envié otro correo electrónico. En todos los demás casinos se necesitan 2 días, pero aquí definitivamente no se necesitan 2 días.
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hace 1 año
Well, if that's the way it is and they ignore your request, then I would go ahead and file a complaint as I mentioned in my previous reply. I've left the link there so if you're interested in helping, you can give it a try. What do you say ?🤔
hace 11 meses
I have been waiting for 4 days to withdraw money. 3179 euros. Has anyone had any problems lately? I hope they pay.
hace 11 meses
May I ask if your account is verified there and what payment method you used, please?
hace 11 meses
Hello, my account has been approved. I have sent all the documents completely and requested a withdrawal to my bank account with IBAN. The money transaction has been pending for 4 days and they have not approved it. Thank you for your comment.
hace 11 meses
If you had to send documents and you have not yet been verified, or if the verification was not successful, you will have to wait for the outcome of this process. Then, if it is positive, you can withdraw the money, so you may have to be a bit patient.
If nothing happens in the next few days, feel free to update us.
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